Job
Description
Overview About Business Unit: At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through disruptive technology across Epsilons platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By embracing the latest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of transforming our digital business and capturing new opportunities. We are seeking a diligent, experienced, and technically proficient Agile Technical Project Manager to lead cross-functional teams in delivering complex IT and software development projects. The ideal candidate will bring a strong technical background, Agile expertise (Scrum/Kanban/SAFe), and a proven ability to manage collaborator expectations, timelines, risks, and project delivery. This role will serve as a critical bridge between engineering, operations, and business units, ensuring successful execution of projects aligned with strategic objectives. Responsibilities Manage end-to-end lifecycle of multiple concurrent projects using Agile methodologies. Facilitate Agile ceremonies: daily stand-ups, sprint planning, backlog grooming, retrospectives, and reviews. Work closely with Product Owners, Scrum Masters, Developers, QA, DevOps, and external collaborators. Translate business requirements into technical tasks and maintain a prioritized product backlog. Identify, track, and mitigate risks, dependencies, and issues that may impact delivery. Develop and maintain detailed project documentation including plans, schedules, and progress reports. Ensure high-quality deliverables are produced within scope, budget, and time constraints. Act as a servant-leader to Agile teams, promoting Agile values and continuous improvement. Provide technical guidance or facilitate resolution of technical blockers with engineering leads. Monitor and report critical metrics related to project performance and team velocity. Qualifications Bachelor s degree in Computer Science, Information Technology, Engineering, or related field. 2-4 years of experience in technical project management in Agile environments. Hands-on experience working with software development teams, preferably in SaaS, Cloud, or enterprise environments. Strong understanding of SDLC, Agile (Scrum, Kanban, SAFe), DevOps practices, and CI/CD pipelines. Experience with project management and collaboration tools (e.g., Jira, Confluence, Azure DevOps, Trello). Excellent organizational, communication, and interpersonal skills. Proven ability to manage multiple complex projects with cross-functional teams. Other Skills, Knowledge, or Abilities: Excellent written and verbal communication skills Excellent working knowledge of Jira, Microsoft Project and Microsoft Office Excellent negotiation skills Excellent time management skills Diligent, able to multi-task and prioritize Excellent listening skills Self-starter with strong initiative Ability to thrive in a highly matrixed environment while managing multiple priorities simultaneously Ability to negotiate and manage conflict and manage constructive customer concerns Ability to deviate from standard/established methodologies to accomplish dynamic project completion Growing knowledge of technical, business, and marketing impact to business activities Preferred Qualifications: Scrum Master (CSM), PMI-ACP, SAFe Agilist, or equivalent Agile certification. Technical certifications such as AWS, Azure, or equivalent cloud platforms. Background in software engineering, infrastructure, or system architecture. Experience managing projects involving Cloud Migration, API integrations, or Data Platforms. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology.
