Tech Mahindra, Customer Support Executive- International Voice Process

1 - 5 years

3 - 5 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Tech Mahindra

Key Responsibilities:

  • Handle inbound customer calls (International process).
  • Resolve customer queries related to billing and technical issues.
  • Ensure high level of customer satisfaction and professionalism.
  • Accurately document customer interactions and resolutions.

Desired Candidate Profile:

  • Minimum 6 months of experience in international voice process.
  • Excellent verbal communication skills in English.
  • Willing to work rotational shift (including night shifts).
  • Strong Problem - solving skills and customer - oriented approach.
  • Undergraduate or Graduate from any stream.

Education:

UG: 6 Months - 5 Years (International voice process mandatory)

Location:

Pune Hinjewadi Phase 3 (Work from Office)

Salary:

3.97LPA - 4.92LPA + 20,000 Loyalty Bonus

Perks and Benefits:

  • 2 - Way Cab Facilities (Pick and Drop)
  • Loyalty bonus of 20,000.
  • 5 - Days working in a week.
  • Structured career growth and internal learning platforms.

Industry Type:

BPO/Call Center/ITES

Functional Areas:

Customer Success, Service & Operations.

Role Category:

Voice / Blended

Employment Type:

Full Time, Permanent

IF INTRESTED:

Send your resume to Supriya_7057796796, Aakriti_8709422521, Pravin_8788235933

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Tech Mahindra

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