Tech Lead

Job Description

Purpose - We Engineer Experiences that create value. We blend the agility of a startup with the stability of an established enterprise. We are passionate about innovation. Our culture is built on 4 core values: 1. Respect for Individuals: We value every team members unique perspective and contributions. 2. Hunger to Learn: We encourage continuous growth and development. 3. Promises Delivered: We are committed to delivering on our commitments. 4. Keep it Simple: We strive for clarity and efficiency in everything we do. We are looking for talented individuals to join us on this exciting journey, working with our 25+ Global Customers. Let s build the future of tech together. Job Title : Netcool Developer Work Location : Gurgaon Experience : 4-8 Yrs. Job Mode : Hybrid Key Responsibilities Develop, configure, and maintain IBM Netcool OMNIbus , Impact , and WebGUI components. Design and implement custom probes and gateways. Develop Netcool rules, triggers, filters, and event enrichment logic. Integrate Netcool with third-party tools like ServiceNow, Remedy, or other ITSM systems. Automate event correlation and noise reduction using Impact policies. Work with monitoring teams to onboard new services and ensure observability. Troubleshoot and resolve event pipeline issues and performance problems. Collaborate with infrastructure and operations teams to ensure effective monitoring coverage. Prepare technical documentation and provide knowledge transfer sessions.