Tech Delivery Support

We are looking for a highly motivated and skilled Technical Delivery Support Consultant with 7+ years of experience in Oracle ERP Cloud implementations. This role demands strong technical expertise, problem-solving ability, and hands-on experience in supporting the delivery lifecycle of Oracle ERP Cloud projects across modules such as Financials, Supply Chain, and HCM.

As a Technical Delivery Support Consultant, you will work closely with delivery leads, functional consultants, and technical developers to ensure seamless implementation and support of Oracle Cloud solutions. You will be responsible for managing integration support, resolving technical issues, maintaining documentation, and contributing to project success through proactive collaboration and technical insight.

Key Responsibilities:

• Support the technical delivery of Oracle ERP Cloud implementations across various modules.
• Assist in the development, testing, and deployment of integrations, reports, and data migration activities.
• Troubleshoot and resolve technical issues related to Oracle ERP Cloud applications, interfaces, and extensions.
• Work with the delivery team to analyze business requirements and translate them into technical solutions.
• Provide support during key project phases including SIT, UAT, and Go-Live.
• Prepare and maintain technical documentation such as design specs, test scripts, and support guides.
• Ensure compliance with Oracle Cloud standards and best practices.
• Coordinate with Oracle support to manage SRs and track issue resolution.

Required Skills and Qualifications:

• Minimum of 7 years of experience in Oracle ERP implementations with at least 3+ years in Oracle ERP Cloud.
• Hands-on experience with Oracle Integration Cloud (OIC), BI Publisher, OTBI, FBDI, ADFdi, and HDL.
• Good understanding of REST/SOAP Web Services and Oracle Cloud security configurations.
• Strong analytical and troubleshooting skills in a multi-module ERP environment.
• Familiarity with SQL/PLSQL and Oracle technical architecture.
• Ability to work collaboratively with cross-functional teams in both onsite and offshore models.
• Strong written and verbal communication skills.

Preferred Certifications:

• Oracle Cloud ERP Implementation Specialist (Financials/SCM/HCM)
• Oracle Integration Cloud Certification
• Oracle Cloud Infrastructure (OCI) Foundations Certification (preferred)
• ITIL Foundation (optional but advantageous for support processes)

Education:

• Bachelors degree in Computer Science, Information Technology, or related discipline.