Job Position:Tech Billing Analyst
Experience Required:3 - 5 Years.
Location:Hyderabad
Technical Skill Requirements: Billing Analysis, Account Payable, Financial Validation/IT Vendor Billing Operation
Role and Responsibilities
- Review and validate monthly invoices for hardware, software, subscriptions, and field service charges.
- Match invoices with service requests, work orders, shipping details, email approvals, and contract terms.
- Identify incorrect, duplicate, or unauthorized charges and ensure accurate line-item validation.
- Conduct invoice audits to ensure compliance with agreed pricing, SLAs, and contract clauses.
- Detect repeated billing errors, unused services, or cost anomalies to support cost optimization.
- Prevent financial leakage through proactive reconciliation and detailed charge verification.
- Act as the primary contact for vendor billing-related queries and issue resolution.
- Collaborate with Procurement, IT Infrastructure, Device Support, POS, and Finance teams for invoice validation.
- Maintain transparency and accountability across vendor interactions and internal approvals.
- Maintain detailed records of discrepancies, credits, approvals, and resolutions.
- Prepare monthly billing summaries, accuracy reports, and cost-saving insights for leadership.
- Ensure all invoices and supporting documents remain audit ready.
- Improve invoice review and billing validation processes to enhance speed and accuracy.
- Support integration of the Purchase Order module with the vendor portal for automated line-item creation.
- Enable automated tracking of service requests, shipping costs, and invoice-level validations through system enhancements.
Required Skills
- Minimum 24 years of experience in billing analysis, accounts payable, financial validation, or IT vendor billing operations.
- Review, analyse, and reconcile monthly invoices from multiple technology vendors for hardware, software, device management, network services, and field support.
- Validate vendor invoices against contracts, SLAs, purchase orders, work orders, service requests, email approvals, and internal documentation.
- Identify and resolve billing discrepancies, overcharges, unauthorized expenses, and missing credits by coordinating with vendors and internal teams.
- Conduct end-to-end invoice audits to ensure all charges follow contractual terms and agreed pricing.
- Support cost-control initiatives by identifying incorrect billing patterns, unused subscriptions, overbilling, and optimization opportunities.
- Maintain accurate records of invoices, discrepancies, approvals, and credits to ensure complete audit readiness.
- Generate monthly and quarterly billing accuracy reports, spending summaries, variance analysis, and cost-savings insights for IT leadership.
- Serve as the primary billing contact for vendors, ensuring smooth communication, timely escalation, and transparent financial alignment.
- Collaborate with IT Infrastructure, Device Management, Retail Systems, Procurement, and Finance teams for data gathering, validation, clarification, and process improvements.
- Ensure compliance with organizational financial controls, invoice timelines, documentation standards, and reporting requirements.
- Support internal and external audit teams by providing required documentation, logs, reconciliation sheets, and evidence.
- Participate in process improvements and automation initiatives, including integrating the Purchase Order module with the vendor portal to support automated invoice validation and line-item creation.
- Strong understanding of IT billing models: hardware, software licensing, subscriptions, device support, and field services.
- Ability to interpret contracts, SLAs, and technical documentation.
- High attention to detail with strong analytical and problem-solving skills.
- Proficiency in Microsoft Excel for data validation, reconciliation, and reporting.
- Strong communication skills for vendor coordination and cross-team collaboration.
- Familiarity with procurement systems, invoice workflow tools, and accounting platforms.
- Experience in invoice audits, cost control, and financial oversight.
- Knowledge of IT infrastructure, devices, applications, and vendor support models.
- Ability to work independently, manage priorities, and meet deadlines.
- -Exposure to tools such as Raindrop (contracts), Accu-Image (invoice approvals), and ticketing tools with Purchase Order modules (preferred).
