Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group s 170-year heritage of building sustainable communities.

Job Title Teamcenter L2/L3 Support ( Operations Support & Admin Activities)

Experience 5+ Years

Location PAN India (Preferably Pune)

Education B.E/B.Tech

Desired Profile -

Provide Level 2 and Level 3 support for Teamcenter, including troubleshooting and resolving technical issues reported by end-users.
Perform routine maintenance tasks, upgrades, and patches to ensure the stability and performance of the Teamcenter system.
Monitor system performance and implement proactive measures to optimize efficiency and minimize downtime.
Create and maintain documentation related to system configurations, processes, and procedures.
Teamcenter Application: Issue investigation and Application Monitoring and troubleshooting and Deployment
Experience in Managing TCUA Installation, Upgrade, Deployment and Service Maintenance
Assist with user training and provide guidance on best practices for utilizing Teamcenter effectively.
Coordinate with vendors and external partners as needed to escalate issues and implement enhancements.
Conduct regular audits of system configurations and security settings to ensure compliance with organizational policies and industry standards.
Perform administrative tasks such as user account management, access control, and license management within the Teamcenter environment.
Identify, document, and track defects and issues using a defect tracking system, and work with development teams to ensure timely resolution and mitigation.
Participate in test planning and estimation activities, providing input on test scope, effort, and timelines.
Perform regression testing to ensure the stability and reliability of Teamcenter PLM solutions across software releases and updates.
Conduct performance and scalability testing to evaluate the responsiveness and efficiency of Teamcenter applications under various conditions.
Hands-on experience in Teamcenter Installation, Upgrade, Migration, Patching
Exposure and Experience in AWC Installation and Configuration

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