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Team Manager - Sales & Services IT

Team Manager - Sales & Services IT

Siemens

4 - 8 years

6 - 10 Lacs

Pune

Posted:1 month ago| Platform:

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Skills Required

Sales ERP ALM Team management Service Now CRM MS Dynamics 365

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Work from Office

Job Type

Full Time

Job Description

The Information Technology (IT) department has the global responsibility for the internal IT of Siemens Mobility. Its goal is to provide a robust and efficient IT landscape derived from business and market demands. Your personality and individuality make the difference. In our team, we increase business performance and point the way into the digital age. Is that exactly your thing? Then live your passion in a cross-location team in which you can actively craft the future of our company. You open up new possibilities for our customers with your competence. Connected with this is an exciting career path that leads you to ever new projects and solutions in the field of IT for Siemens Mobility. We are looking for a Team Manager Sales & Services IT Youll make a difference by: Own operations, development and maintenance of applications and processes for the Sales and Service domains. Liaise with sales and service teams to define business needs and translate them into technology solutions. Evaluate and recommend emerging technologies that enhance sales and service team performance. Ensure exceptional customer experience throughout the application/service lifecycle. Manage and mentor a team of IT professionals including developers, support engineers, architect and BA. Foster a culture of continuous improvement and innovation. Ensure that SMO IT strategy and governance policies are adhered to while implementing solutions and delivering service. Own and manage the budget of the team and services. Youll win us over by: Knowledge of CRM (Dynamics 365, Service Now) and ERP systems (SAP) used in Sales and Service domain. Knowledge of sales and customer services processes and industry best practices. Knowledge of software development and ALM. Excellent written and verbal communication skills with the ability to manage expectations and escalations. Excellent in quickly addressing and resolving problems. Team management and leadership skills. Join us and be yourself! We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and build a better tomorrow with us. Make your mark in our exciting world at Siemens. This role is based in Pune and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come.

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Siemens

www.siemens.com

Automation Machinery Manufacturing

Munich Brande

10001 Employees

1885 Jobs

Key People

Roland Busch

President and Chief Executive Officer
Ralf P. Thomas

Chief Financial Officer
Barbara Humpton

CEO of Siemens USA

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