9565 Team Leading Jobs - Page 22

About The Role Skill required: Record To Report - Account Reconciliations Designation: Delivery Lead Manager Qualifications: Chartered Accountant/ICWA(Inter) Years of Experience: 13 to 18 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The Account Reconciliation team focuses on general ledger accounting which contains a summary of sub-ledger accounts. The role requires a good understanding of P&L accounts, bookkeeping, journal entries, voucher entry, trial balance, and month-end reporting. The role may also ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Excellence Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will invol...

About The Role Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years What would you do? The Role:The incumbent must be expert in end-to-end order to cash lifecycle and will be responsible for Performing Cash Account Reconciliation, Quality check for MDM, Billing & Disputes Management. Managing team of 10-15 FTEs.for end to end Order to Cash Process. Overall experience of 8-10 years in OTC. Efficiently delivering the service for end-to-end OTC process which includes Billing, Cash applications, AR ledger Reconciliation, Master data Management, month end reporting, Cash forecasting. The role...

About The Role Skill required: Order to Cash - Collections Processing Designation: Delivery Operations Associate Manager Qualifications: BCom/Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Appli...

About The Role Skill required: Record To Report - Account Reconciliations Designation: Delivery Lead Senior Manager Qualifications: Chartered Accountant/ICWA(Inter) Years of Experience: 16 to 25 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team s expertise lies is in Preparing and posting journ...

About The Role Skill required: Finance & Accounting - Operational Audit & Compliance Designation: Quality Auditing Manager Qualifications: Chartered Accountant Years of Experience: 13 to 18 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The AM of Internal Audit will oversee the global internal audit function, working alongside the client s audit leadership and Accenture management, and manage a global audit team. Responsibilities include ensuring audits are conducted as planned, adhering to the audit schedu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to impr...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

About The Role Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years What would you do? The Role:The incumbent must be expert in end-to-end order to cash lifecycle and will be responsible for Performing Cash Account Reconciliation, Quality check for MDM, Billing & Disputes Management. Managing team of 10-15 FTEs.for end to end Order to Cash Process. Overall experience of 8-10 years in OTC. Efficiently delivering the service for end-to-end OTC process which includes Billing, Cash applications, AR ledger Reconciliation, Master data Management, month end reporting, Cash forecasting....

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact c...

>Lead, manage, and motivate a team to achieve performance targets and service level agreements. >Handle and resolve team conflicts professionally while maintaining team cohesion. >Provide coaching, feedback, and performance reviews to team members

Design &deliver comprehensive training programs for new hires and existing team members. Provide coaching and support to improve individual& team performance. Ensure alignment of training initiatives with business objectives and compliance standards.

>Lead, manage, and motivate a team to achieve performance targets and service level agreements. >Handle and resolve team conflicts professionally while maintaining team cohesion. >Provide coaching, feedback, and performance reviews to team members

2-3 years of experience in a training role within the BPO/KPO industry. Ability to create and deliver effective training modules. Proficient with LMS. #Immediate Joiner #Gift City #Up to 6 LPA #Huge Career and Growth Opportunity Be quick & apply.

#Rotational shifts #Gift City #BPO Team Leader Experience required #5 Days work week #Cab available

Team Lead Minimum 2-3 years of experience in a Team Leader role in the BPO/KPO sector. Strong analytical mindset with experience in tracking and interpreting team metrics. #Rotational Shift #Gift City Gandhinagar #6 LPA #5 days work-week

#Location : Pune #Interview : Virtual #Salary : Up To 11 LPA

1. Timely and accurate review, validation and processing of incoming invoices (e.g. PO, Non-PO) to accounting system. 2. Knowledge of TDS & GST 3. Handling statements and vendor inquiries 4. Assisting in AP Sub-ledger close and other month end activities 5. Working closely with R2R team in ensuring that no AP transactions are outstanding in the bank reconciliation and cash management. 6. Following up on open Purchase Orders and invoices on hold 7. Assisting in AP Sub-ledger close and other month end activities.

Quantuspro Solutions is looking for a Subject Matter Expert / Team Lead based on experience in end-to-end Medical/Dental Billing including payment postings, claims follow-up, Sending claims, AR Calling. Candidate should have experience in calling American Insurance companies or making calls to America. Excellent ability to comprehend the processes, create SOPs, create documentation, diagrams, preparation of Power Point presentations is a plus. Excellent communication skills in English is a must. - Must be flexible to work in Day / Night Shifts - Overall responsibility of the production deliverables of specific task working with RCM Manager - Ensure that the key tasks are completed on a daily...

Role Overview: The Business Analyst will work with key stakeholders in the business to determine business requirements with regard to reporting and other corporate applications including OAC, Hyperion, Power BI, Qlik Sense, and other bespoke systems within the organization. This person will need to be able to document meetings, progress actions, and produce requirement specifications. They will also be responsible for creating test plans and scripts and also for executing such plans to test developed objects where applicable. They will also be responsible for general support queries and associated support documentation. The role would work within a team of analysts supporting the Management ...

About the Role: 1. Grow Distribution and Market share in the assigned area of operations. 2. Visibility Accountability through Extensive QR Deployment and Collateral Placement. 3. Identify and Recruit the sales team to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span, and geographies for TLs. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitio...

Designation: Senior Sales Manager 1. 4+ years of EdTech experience, with at least 2 years handling a team in EdTech Sales. 2. Age bracket strictly 27–32 years. Package : up to 28 LPA + Incentives for more info call at 8076563944