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Team Leader

2 - 3 years

3 - 4 Lacs

Posted:15 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a

Team Leader

is responsible for managing a team of Sales Executives to ensure they meet their performance targets in terms of login hours, talk time, and conversions. The role involves daily monitoring, performance reviews, conducting RCA (Root Cause Analysis), providing feedback, and ensuring overall productivity and motivation of the team.

Responsibilities

  • Team Management.
  • RCA Analysis
  • Monitoring and Reporting.
  • Training and Development
  • Motivation and Recognition
  • Attendance and Shrinkage Management
  • Roster Creation

Requirements

  • Proven experience as a Team Leader or similar role in a sales or customer service environment.
  • Strong analytical skills to perform RCA and monitor performance metrics.
  • Excellent communication and leadership skills.
  • Ability to motivate and engage a team.
  • Proficient in using performance tracking tools like Metabase Pro and T-live Dashboard.
  • Strong organizational skills to manage rosters and training schedules.

Logistics

  • Location

    : Noida (Work from Office)
  • Compensation:

    3 - 4 LPA
  • Joining Date

    : ASAP!

Why should you consider us seriously?

  • We believe that long-term, people over product and profits, prioritize culture over everything else. See Glassdoor reviews.
  • We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc.)
  • Freedom and Responsibility
  • Entrepreneurial Team
  • Exponential Growth
  • Healthcare (Physical & Mental Wellness)

Please Note:




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