Team Leader (Property and Casualty)

The company is seeking experienced Team Leaders to join their team for the Property and Casualty (P&C) insurance process or other complex international BPO/KPO processes. The position is based in Noida, Sector 2 with 15 open positions available. The annual salary offered for this role is 78 LPA, and the minimum required experience is 1 year as a Team Leader or Subject Matter Expert (SME) on papers. As a Team Leader, your key responsibilities will include leading and managing a team handling complex insurance or BPO processes, driving team performance through coaching, monitoring, and structured reviews, ensuring process compliance, quality, and client satisfaction, as well as supporting escalations, reporting, and continuous process improvements. To be considered for this role, candidates must have a minimum of 2 years of proven experience as a Team Leader, prior experience in P&C insurance or complex international processes, strong people management and leadership skills, excellent communication and stakeholder management abilities, and a proven track record in process improvement and performance management. Preferred candidates will have a background in Property and Casualty Insurance or BPO/KPO (Voice or Non-Voice - International). If you meet the requirements and are interested in this opportunity, please send your updated resume to hirewave@outlook.com or contact the company at 8271273330. Thank you for your interest in the Team Leader position for Property and Casualty insurance and complex international BPO/KPO processes.,