Posted:17 hours ago|
Platform:
Work from Office
Full Time
1. Supervise and motivate a team of Telecalling agents
2. Conduct regular performance reviews and provide feedback.
3. Develop and implement training programs to enhance team skills.
4. Analyze customer data and develop targeted collection strategies.
5. Ensure compliance with regulatory requirements.
6. Identify areas for improvement and implement corrective actions.
7. Handle escalated customer complaints and resolve issues.
8. Ensure excellent customer service.
HDB Financial Services
Opp Model House
Gokul Towers,4th Floor
Near NIIMS Hospital, Pillar No-1116
Punjagutta - Hyderabad
HDB Financial Services
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