Team Leader- Financial Services (Master Data Management)

Who are V.?

Overall Purpose of The Job

The Team Leader is responsible for managing a team; ensuring team members deliver performance that meets or exceeds the required performance levels in terms of quality and efficiency, will act as the first-line people manager, overseeing day-to-day operations, ensuring adherence to data governance policies, driving process standardization, and delivering high-quality service aligned with business SLAs; serves as a point of escalation for issues and drives issues to resolution; generates ideas for and participates in process improvement opportunities and team members development This role ensures the accuracy, consistency, and governance of master data across business functions.

Job Location:Oshiwara, Goregaon West, Mumbai, India (Nearest Local Station : Ram Mandir, Nearest Metro Station : Goregaon West)

Key Responsibilities:

• Direct supervision and provide leadership to his/ her team on day-to-day responsibilities, motivate team to achieve highest level of quality, efficiency and meet or exceed all goals. Build a culture of continuous improvement.
• Enable accurate accounting and service delivery with highest level of quality and timely ensuring compliance, approval verification and quality control review.
• Ensure all accounting policies and controls are implemented.
• Timely monitor and manage reporting of all performance indicators specific to his/her team.
• Facilitate timely issue resolution, including escalation in accordance with governance structure.
• Work with other team leaders to ensure that the department is meeting or exceeding performance levels.
• Identify and present solutions for process improvements.
• Provide internal and external audit support, as required.
• Foster communication and teamwork within and across organizational boundaries.
• Develop skill sets of team members to be ready for future opportunities.
• Conduct performance reviews, track individual/team KPIs, and identify training needs.
• Retain top talent in the team and provide platform for growth.
• Identify opportunities for process optimization, automation, and standardization across the MDM landscape.
• Ensure effective documentation of processes, SOPs, and work instructions.
• Support internal/external audits and compliance checks.
• Provide regular reporting and insights on data quality, issue trends, and operational performance to senior management.
• Champion adoption of new technologies and digital solutions that enhance master data processes
• Any other duties or responsibilities assigned by the line manager.
  

Essential:

• Ability to manage a diverse group of skill sets in a delivery center environment.
• Strong communication skills.
• Ability to portray professionalism and confidence to customers/stakeholders via phone and e-mail.
• Strong organizational and time management skills.
• Ability to multi-task and handle large volume of work efficiently and accurately.
• Analytical mindset with strong problem-solving ability
• Demonstrate high ethical standards.
• Proficiency in MS Office Suite (Excel, PowerPoint, Visio) for reporting and documentation

SKILLS, QUALIFICATION AND EXPERIENCE REQUIRED:

• University Graduate or MBA with a major in finance, business, or accounting
• 8+ years of Domain Expertise
• Experience in accounting, Data Management, and financial systems
• Experience in interfacing with business operational customers and Controllers
• Must have at least 2-3 years of people management experience