Team Leader Accounts Receivable Operations

6 - 11 years

4 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation: Team Leader

Department: Accounts Receivable Operations

Location: Hyderabad

Shift: Night Shift (6:00 PM - 3:00 AM / 8:00 PM - 5:00 AM)

Work Mode: Work from Office




Job Purpose

To coach, guide, and manage a team of Accounts Receivable (AR) associates to ensure delivery as per Service Level Agreements (SLAs), address first-level client queries, ensure timely reporting, and drive effective people management.



Goals and Objectives


  1. Ensure adherence to Client SLAs

  2. Timely and accurate reporting

  3. Control and reduce attrition




Duties and Responsibilities


  1. Meet daily, weekly, and monthly production and quality targets for the team in line with project SLAs and timelines.

  2. Manage patient accounts from a resolution perspective by following up with appropriate rigor and within defined timelines.

  3. Ensure effective communication with the Assistant Manager and other key stakeholders.

  4. Drive team engagement and maintain high morale to keep attrition under control.




Skill Set & Experience


  • 6+ years of total experience in Accounts Receivable, including Denials management for US Healthcare RCM Industry

  • Current designation as Quality Analyst, SME, or an equivalent role.

  • Exposure to managing a team directly or indirectly.

  • Willingness to work in a night shift

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