Team Lead - Purchase&Procurement

4 - 7 years

6 Lacs

Posted:1 day ago| Platform: Naukri logo

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Skills Required

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Manage key 3PL partner accounts & ensure complaint resolution post-delivery
  • Daily tracking and closures of pre-post delivery complaints
  • Maintain and analyze data reports: NDR, cancellations, customer escalations
  • Prepare bi-weekly sales return reconciliation reports
  • Monitor SLA metrics and maintain performance dashboards
  • Coordinate pre-billing activities with logistics partners
  • Strong experience in 3PL account management
  • Proficiency in reconciliation, invoice billing & weight validation
  • Proven escalation and life cycle shipment monitoring capabilities
  • Excellent data management and reporting skills

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