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Team Lead - P&C Insurance

7 years

0 Lacs

Chennai Tamil Nadu India

Posted:2 days ago| Platform: Linkedin logo

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Skills Required

interface service communication leadership management retention compliance reporting assessment development

Work Mode

On-site

Job Type

Full Time

Job Description

JOB DESCRIPTION JOB TITLE: Team Leader - P&C Operations ROLE: Coordinating, managing, relationship building and becoming a successful interface between the process team and internal/external customers. Leading operations team and ensuring quality of day to day service delivery. ESSENTIAL QUALIFICATION: Graduate with minimum 7 years of overall experience, with 1 – 1.5 years in a supervisory role having a span of control of at least 12+ people Having Good Domain Knowledge – Knowledge on Vehicle Insurance and Vehicle Knowledge Should have work experience in property and casualty insurance Availability of US Visa is desirable ESSENTIAL SKILLS/PERSONALITY TRAITS: Good verbal and written communication skills Leadership skills Ability to prioritize work Service excellence oriented Proactive team player Analytical and problem solving capabilities Attention to detail People management skills & ability to guide and motivate team Decision making abilities Achievement orientation Computer literate OPERATIONAL RESPONSIBILITY: Responsible for day-to-day work, process flows and constantly endeavoring to be able to lead the team from the front Executives should be able to look up to him/her for help, advice and guidance when required Directs the organization of work within the team including duty roasters and vacations etc Ensures all the records and documents maintained as per organizational requirements Responsible for motivation level and retention of manpower Ensuring team’s performance in terms of compliance with SLAs Setting benchmarks for the team Reporting to the manager on performance, status and any escalations Managing assessment and development of team members Show more Show less

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Cognizant
Cognizant
www.cognizant.com

IT Services and IT Consulting

Teaneck New Jersey

10001 Employees

2632 Jobs

    Key People

  • Brian Humphries

    CEO

  • Gina Schaefer

    CFO

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