Team Lead

Job Title:

Location:

Department:

Reports to:

Role Overview:

The Inside Sales Team Lead is responsible for leading a team of inside sales representatives to achieve sales targets, enhance team performance, and foster strong client relationships. This role involves strategic planning, team management, and collaboration with other departments to drive revenue growth and ensure customer satisfaction.

Key Responsibilities:

• Team Leadership:

  Lead, mentor, and motivate a team of inside sales representatives to achieve and exceed sales goals.

• Sales Strategy Development:

  Develop and implement effective sales strategies to drive revenue growth and expand the customer base.

• Performance Monitoring:

  Monitor and analyze sales metrics to ensure the team's performance aligns with company goals.

• Training and Development:

  Conduct regular training sessions and provide coaching to improve sales techniques and product knowledge.

• Collaboration:

  Work closely with marketing, product, and customer service teams to align sales efforts with business objectives.

• Customer Engagement:

  Handle complex customer inquiries and negotiations, offering guidance to the team when needed.

• Reporting:

  Ensure effective communication and collaboration between sales, marketing, and product teams.

Qualifications:

• Proven experience in inside sales, with a track record of meeting or exceeding sales targets.
  
• Strong leadership and team management skills.
  
• Excellent communication, negotiation, and interpersonal skills.
  
• Proficiency in CRM software and Microsoft Office Suite.
  
• Ability to analyze sales data and derive actionable insights.
  
• Bachelor's degree in Business, Marketing, or a related field preferred.
  

Key Skills:

• Sales Strategy Development
  
• Team Leadership and Motivation
  
• Performance Monitoring and Analysis
  
• Training and Coaching
  
• Cross-Functional Collaboration
  
• Customer Relationship Management
  
• Negotiation and Closing Skills
  
• CRM Software Proficiency