Team Lead - IT Asset Management

Position Title:

Department:

Role Overview:-

A Technical Contract Management Team Leader in FLSs shared service

What youll do

• Operate during European hours primarily with exceptions for India hours

• Lead and manage a team of

  asset/contract management professionals

• Responsible for understanding operational requirements, researching best practices, and maintain highest level of performance of the team
• Ensure all assets/contracts are properly managed, tracked, and renewed as necessary.
• Oversee the use and management of assets within the

  ServiceNow platform.

• Identify and implement improvements to contract and asset management processes.
• Maintain effective communication with stakeholders, including clients and senior management.
• Ensure compliance with relevant regulations and internal policies.
• Prepare and present regular reports on contract and asset management activities.
• Responsible for training and development opportunities for team members
• Demonstrates winning together values for the position level.
• Responsible for management of resourcing requirements
• Responsible to cultivate a team environment that provides exceptional interactions and ensuring all staff members perform at a consistently high level.
• Attending and responding to written / electronic correspondence and liaise closely with onshore Functional teams for day-to-day operations.
• Act on team members feedback and resolve any issues or conflicts within the team.
• Responsible for applying matrix organization guidelines

What youll need

• Proven experience in contract management and asset management, preferably within the ServiceNow platform with 7years of experience.
• Strong leadership and team management abilities.
• Willingness to adapt quickly to new working conditions and deliver outcomes
• Curiosity to understand systems, processes and people for delivering outcomes
• Proficiency in ServiceNow and other relevant software tools.
• Excellent analytical and problem-solving skills.
• Prior experience working in a matrix organization
• Strong verbal and written communication skills.
• A degree in business, finance, or a related field is often preferred.