Team Lead-Invoice Management

Position Title: Team Lead-Invoice Management

Band Level: B1

Location: Pune, India

Sakon is the world's first SaaS platform purpose built to help the enterprise understand, manage and evolve its communications and cloud infrastructure. We have 850+ employees (including a global delivery center in Pune, India) providing control and insight for enterprise communications ecosystems through a SaaS-based platform, services, and a self-service mobile APP. Sakon, formerly GSG, simplifies how businesses around the world Understand, Manage and Transform their Communications and Cloud Ecosystems. We have over 200 enterprise customers spanning virtually every country across the globe.

Sakon recently announced record growth as Fortune 1000 Companies are leveraging Sakon for better TEM, MMS, and SaaS Management. We also recently launched the Sakon brand and platform as well as receiving industry awards and coverage by the top industry analysts. Sakon is headquartered in Concord, MA with additional locations across North America, Europe and India.For more information, please visit our website www.sakon.com

Job Summary:

• To handle, take ownership of multiple Telecom Expense Management customers/activities

include invoice processing, monthly invoice validation, cost allocation management, AP Payment file management, Monthly accrual process, research on Past Due balance/Payment reconciliation, Other Invoice Management tasks.

• To interact with vendors on Dispute Management, payment information, resolve past due/

payment issues.

• To interact with customers via emails, conference calls.
• Will be responsible for managing a team.

Qualifications:

Education: : Graduate/PG (preferably from Telecom, Commerce and Banking)

Work Experience:

A minimum of 5+ years of experience in Accounts Payable/Receivable/GL process, Banking, Invoice Processing process including:

• Invoice Processing
• Reconciliation of past due/payment.
• Monthly billing Validation.
• Cost allocation/GL code management, AP Payment File management.
• Documentation, reporting.
• Experience of Telecom clients / Telecom KPO (added advantage)

Skills and Knowledge:

• Ability to understand detailed process.
• Good Communication skills Spoken & written. Preferred Neutral/U.S. accent.
• Prior experience of vendors /customer interaction.
• Strong PC skills especially Microsoft Excel.
• Ability to work under pressure of deadlines/to meet SLA.
• Ability to work in a team, multi-tasking, strong analytical skills.
• Team handling.

Key Responsibilities:

• To work on invoice processing, validation, cost allocation management, AP Payment file

process.

• To Interact with Telecom vendors.
• To Interact with US team to resolve/answer any questions arising from vendors, customers.
• To interact with customers.
• To work on creation of SOP, documentation of new processes or requests from Customers.
• Adhering to deadlines and quality standards.
• Creation and maintenance of weekly and monthly reports.
• Managing a team, employee queries and mentoring team members