Inside Sales Team Lead
Location:
Bengaluru, Karnataka (Work From Office)
Department:
Sales
Company:
Even Healthcare
Languages Required:
English + any one or more of Telugu / Tamil / Kannada / Marathi
About Even Healthcare
Even Healthcare is on a mission to make quality healthcare accessible, affordable, and seamless through a technology-driven, member-first approach. As we scale rapidly, we are strengthening our inside sales function and are looking for high-energy leaders who can drive performance while building strong sales teams.Role OverviewWe are seeking an
Inside Sales Team Lead
to manage and support a team of Inside Sales Executives. This role is ideal for someone who has grown from an individual contributor to a people leader and is passionate about coaching, driving conversions, and owning team performance.You will act as the
bridge between the sales executives and management
, ensuring daily execution, discipline, and continuous improvement in sales outcomes.Key ResponsibilitiesTeam Management & Coaching
- Lead and manage a team of Inside Sales Executives to achieve daily, weekly, and monthly sales targets.
- Conduct regular call monitoring, feedback sessions, and on-the-job coaching.
- Assist in onboarding and training new team members on product knowledge, sales pitch, and objection handling.
- Motivate the team through goal setting, performance tracking, and continuous engagement.
Sales Execution & Target Ownership
- Ensure effective handling of inbound and outbound leads with a focus on high-quality conversions.
- Support the team in closing difficult or high-intent prospects and handling escalations.
- Track individual and team performance metrics such as conversions, talk time, follow-ups, and closures.
- Drive consistency in follow-ups and pipeline management.
Process & CRM Discipline
- Ensure accurate CRM usage and timely updates by the team.
- Maintain daily MIS reports and share insights with the Sales Manager.
- Identify process gaps and suggest improvements to enhance productivity and conversion rates.
Cross-Functional Collaboration
- Work closely with marketing to provide feedback on lead quality and campaign performance.
- Coordinate with operations and customer success teams for smooth customer onboarding and handover.
- Act as the first point of contact for team-level issues and escalations.
Required Qualifications & Skills
- 25 years of experience in inside sales/telesales, with at least 612 months in a Team Lead role.
- Strong experience in handling sales targets and team KPIs.
- Excellent communication and interpersonal skills.
- Fluency in English + at least one regional language (Telugu / Tamil / Kannada / Marathi) is mandatory.
- Experience in healthcare, insurance, fintech, or subscription-based sales is preferred.
- Ability to coach, motivate, and drive performance in a fast-paced environment.
- Hands-on experience with CRM tools and MS Office.
- Result-oriented mindset with strong problem-solving skills.
Why Join Even Healthcare
- Opportunity to step into a leadership role in a fast-growing healthcare startup.
- Clear growth path to Inside Sales Manager.
- Competitive compensation with performance-based incentives.
- Dynamic, collaborative, and impact-driven work culture.
Skills: crm,team management,lead qualification,escalation,salesforce
