Posted:1 day ago|
Platform:
On-site
Full Time
Urgent Hiring In Automobile Company !!!!
Position: Team Lead
Experience: *Minimum 3 years as Team Leader (Call Centre / Customer Service)
Salary: *₹25,000 - ₹35,000per month
Location: *Kochi
Job Summary:
We are looking for a disciplined and experienced Team Leader to manage and guide the Customer Service / Call Centre team in the Automobile industry. The role involves ensuring high customer satisfaction, monitoring team performance, handling CRM operations, and preparing MIS reports while driving service quality and efficiency.
Key Responsibilities:
* Manage customer service operations and handle escalations
* Lead, train, and monitor call centre executives
* Ensure effective use of CRM and accurate data updates
* Analyze performance data and prepare reports
* Maintain service quality and team discipline
* Strong customer service, leadership, and CRM skills
*Interested candidates can forward their updated resume to
salini@hirestarjobbank.com or 9778426778
Job Types: Full-time, Permanent
Pay: Up to ₹35,000.00 per month
Benefits:
Work Location: In person
HSJB Business Solutions LLP
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