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Team Lead, DED4 Outbound Team

1 - 6 years

3 - 8 Lacs

Gurugram

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Outbound Compliance Process improvement Process excellence Electronics Commerce Customer experience Management MS Office Recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Four key areas that you ll always focus on are the safety, quality, customer experience, and productivity of your department. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and lead process improvement initiatives and Lean tools Work with Ops manager to identify improvement projects for the sites and drive projects for the site. Responsible for continual improvement, Process excellence and Standardization at site Direct management experience for employees and their performance Experience with performance metrics and process improvement (how, when, who) Candidates must be flexible to work weekends and/or overnight shifts regularly - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - 1+ years of manufacturing or customer-facing environment experience

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