Team Lead

Key Competencies

• Understanding of Capital Markets domain Knowledge of Equities, Fixed Income, Traditional Assets, Bonds, Mutual Funds, Corporate Actions, Dividends etc.
• Experience in Process Transitions, creating Standard Operating Procedures and Knowledge Assessment Tests.
• Problem solving skills to create workarounds to ensure successful mitigation of risk.
• Knowledge about Trade Life Cycle.
• Understanding of back office accounting systems such as internal investment systems, custodian reporting systems, Bloomberg, Reconciliation applications etc.
• Ability to analyze process flows and identify process gaps.
• Client and People Management skills. Should be able to motivate people.
• Good Communication both verbal & written, should be able to express explicitly.
• Proficiency in MS-Excel along with knowledge of MS Office Suite.
• Ability to work as part of a team and contribute towards team goals.
• Open to work in US shift timings.

Key Responsibilities

• Meeting the expected Levels of Service Delivery Process Turnaround time, Self & Team Productivity, Accuracy, Attendance.
• Maintaining Production, Customer, Quality, Training, Knowledge management documentation and other process audit artifacts.
• Maintain Standard Operating Procedures and other process related documents intact.
• Facilitate process Trainings - Prepare, Review and Report training progress of new hires.
• Preparation of Dashboards to provide status update / performance level to Client and Internal stakeholders.
• People Management (10-12 team members). Leave / Roster Management of the team.
• Coaching / Mentoring Process Analysts / Team Members. Conducting regular documented one on one with Process Analysts / Team Members.
• Daily reporting on performance evaluation to external clients.
• Implementation of process improvement projects having a cost / time benefit.
• Settlement of Trade activities and Wire Movements for Trade transactions.
• Monitoring Fail and Large Trades queues, executing trades timely.
• Processing Income events on clients account like Dividends, Interests on payable date.
• Identifying overpaid and underpaid clients and paying them correctly.
• Research and Fix differences between internal investment system and Custodian reports.
• Respond on share mailboxes and Client queries.
• Liaise with the Clients and cross-functional operational departments on problematic transactions.

Experience and Qualifications

• Graduate in Finance/Accountancy/Economics/Statistics.
• Should have minimum 5 Years of experience in the BFS Domain Preferably Investment or Wealth Management.
• Certification or Short Term Course done in Capital Markets / Investment Banking / Asset & Wealth Management.