Team Coordinator

Arcus Automation

2 - 4 years

2 - 3 Lacs

chennai

Posted:1 day ago| Platform:

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Skills Required

proficiency in ms office familiarity with erp/crm systems excellent verbal and written communication skills coordination operational support service based industry customer service strong organizational skills follow-up skills multitasking positive attitude

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview:

Team Coordinator

Key Responsibilities:

Coordinate daily service operations, schedules, and team assignments.
Track ongoing service jobs, monitor progress, and update management on timelines and status.
Act as the communication link between clients, service engineers/technicians, and management.
Prepare service reports, documentation, and meeting minutes.
Maintain records of customer interactions, service requests, and project updates.
Support in resource allocation, manpower planning, and logistics coordination.
Follow up on pending client issues, spare part requirements, or escalations.
Assist in preparing quotations, invoices, and service documentation when required.
Ensure adherence to company service standards and safety protocols.
Contribute to process improvements to enhance service efficiency and customer satisfaction.

Qualifications & Skills:

Bachelors degree in Business Administration, Engineering, or a related field.
2–4 years of experience in a coordination, customer service, or operations support role (preferably in a service-based industry).
Strong organizational,multitasking, and follow-up skills.
Excellent written and verbal communication.
Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with ERP/CRM systems.
Ability to work collaboratively with cross-functional teams.
Positive attitude with a customer-focused approach.

Why Join Us:

Work in a dynamic, customer-focused service environment.
Opportunity to collaborate with technical and management teams.
Career growth and learning opportunities in operations and project management.
Supportive team culture and professional work environment.

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