Tamil telecaller

Job Title: Tamil Telecaller

Location: Vesu

Job Type: Full-Time / Part-Time

Experience: 2 years

Language Requirement: Proficient in Tamil and basic English

Job Responsibilities:

• Outbound and Inbound Calls:
• Make outbound calls to potential customers to promote products or services.
• Handle inbound customer inquiries and provide them with relevant information.
• Customer Interaction:
• Communicate clearly and effectively in Tamil to understand customer needs.
• Build rapport and maintain positive relationships with customers.
• Sales and Promotion:
• Persuade potential customers to purchase products or services.
• Meet daily, weekly, and monthly targets set by the company.
• Customer Support:
• Assist customers with their queries and resolve any issues they may have.
• Provide accurate information regarding products, services, pricing, and promotions.
• Data Management:
• Update customer information in the CRM system.
• Maintain detailed records of customer interactions, including the nature of the call, customer feedback, and sales made.
• Feedback Collection:
• Gather customer feedback to improve products, services, and processes.
• Report customer issues and complaints to the relevant departments for resolution.

Key Skills and Qualifications:

• Language Proficiency: Fluent in Tamil (both written and spoken); basic English is an added advantage.
• Communication Skills: Strong verbal communication skills with the ability to explain products/services clearly.
• Customer Service Orientation: Ability to handle customer inquiries and complaints professionally.
• Sales Acumen: Experience in sales or a strong persuasive ability is preferred.
• Computer Skills: Basic knowledge of computer operations, including MS Office and CRM software.
• Time Management: Ability to manage time effectively and meet targets.

Education:

• Minimum Qualification: High School Diploma or equivalent (Bachelor's degree is a plus).

Additional Requirements:

• Experience: Previous experience in a telecalling or customer service role is preferred but not mandatory.
• Availability: Flexibility to work in shifts, including weekends if required.
• Personality: Positive attitude, patience, and ability to handle stress.

How to Apply:

• Interested candidates can send their resumes to hr.crescentlighting@gmail.com or contact 99780 53668 for further information.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)
• Tamil or Malayalam (Preferred)

Work Location: In person