Talent Management Manager - HR

This position involves driving customer relationships and engaging in sales activities, primarily focusing on aftermarket products. As the primary aftermarket customer contact point, you will lead relationship management, account management, and customer support activities. Your responsibilities will include proactive selling of aftermarket products such as parts, service labor, and simple upgrades, while effectively communicating value to customers and converting leads into bookings. You will be tasked with running sales plays with accounts in your customer portfolio, reaching out to provide potential value and converting opportunities into bookings. Additionally, you will be responsible for creating and executing account plans for larger customers as needed. Developing and maintaining customer contacts through virtual means, leveraging modern sales technology and digital tools will be a key aspect of your role. Representing and promoting all Lines of Business brands and technologies according to customer installations will be essential. You should possess product knowledge to advise customers on simple technical questions and ensure coordination within the Norican business to support customer needs accurately and timely. Preparation and presentation of account sales reviews, forecasts, and management reporting, as well as updating CRM systems with customer contacts, will also be part of your duties. Proactively analyzing sales tools, gathering relevant business intelligence, and creating, following up, and expediting offers and orders are additional tasks that you will be expected to perform. The ideal candidate will have familiarity with digital engagement tools, 5 years of sales experience, excellent communication skills, a customer-focused and solution-oriented approach, a sales hunter mentality, and be analytical and process-driven. Strong verbal, presentation, and written skills, as well as selling skills and a willingness to learn and improve continuously, are essential. Previous sales or commercial operations experience and knowledge of the Norican product portfolio are preferred. In return, we offer a supportive environment with a friendly team, professional development opportunities such as language courses, competitive compensation with a competitive salary, and health and wellness benefits including group medical insurance policies. Additionally, you will have access to health insurance coverage, excellent service awards, annual bonus opportunities, paid standard holidays, employer-paid short and long-term disability coverage, life/accidental coverage, critical illness coverage, and employee celebrations and appreciation events.,