Responsibilities This position essentially drives customer relationships and engages in sales activities. It is primarily a sales role which will serve our customers virtually and will focus on aftermarket products. Act as primary aftermarket customer contact point, lead relationship and account management and customer support activities Focus on proactive selling activities of aftermarket products, such as parts, service labour and simple upgrades. Communicate value to customer and converting to bookings Run sales plays with accounts in your customer portfolio, reaching out about potential value we can provide the customer and converting to bookings Creation and execution of account plans for larger customers as required Developing and maintaining customer contact and network through primarily virtual means (i.e., leveraging modern sales technology and digital tools to engage customer, business travel by exception and not expected) Represent & promote equally all Lines of Business brands/technologies according to customer installation Possessing product knowledge and able to advise customer on simple technical questions Ensuring co-ordination within Norican business to achieve timely and accurate support of customer’s needs and requests Preparation and presentation of regular account sales reviews, forecasts, and other management reporting Update CRM and other IT systems as required to reflect our customer contacts Proactively analysing and drawing insights from sales tools to understand customer needs and convert these into sales success Proactive gathering & maintenance of relevant business intelligence on account and entry into relevant CRM or other system in structured form Creation, follow-up and expediting of offers and orders Associated tasks as required What We Offer Supportive Environment: A friendly team that supports each other Professional Development: Language courses at the workplace Competitive Compensation: Competitive salary Health and Wellness: Group Medical Insurance policies. What We Are Looking For Familiarity and mastery of digital engagement tools (e.g., Teams calls, Zoom, CRM) to be able to run sales calls digitally 5 years of sales experience with excellent communication skills. Customer-focused and solution-oriented Aim to become trusted contact partner of choice for customer Sales ‘hunter’ mentality Analytical & process driven. Methodical way of working with content & data focus Strong verbal, presentation and written skills Strong selling skills Familiarity and mastery over digital engagement tools (e.g., Teams calls, Zoom) to be able to run sales calls digitally Willingness to learn and continually improve Past sales or commercial operations experience preferred Knowledge of Norican product portfolio Health Insurance (Medical, Dental, Vision) Excellent Service Awards Annual bonus opportunity Paid standard holidays Employer paid Short & Long Term Disability coverage, life/accidental coverage, critical illness coverage EmployeeCelebrations and Appreciation Events Show more Show less

This position involves driving customer relationships and engaging in sales activities, primarily focusing on aftermarket products. As the primary aftermarket customer contact point, you will lead relationship management, account management, and customer support activities. Your responsibilities will include proactive selling of aftermarket products such as parts, service labor, and simple upgrades, while effectively communicating value to customers and converting leads into bookings. You will be tasked with running sales plays with accounts in your customer portfolio, reaching out to provide potential value and converting opportunities into bookings. Additionally, you will be responsible for creating and executing account plans for larger customers as needed. Developing and maintaining customer contacts through virtual means, leveraging modern sales technology and digital tools will be a key aspect of your role. Representing and promoting all Lines of Business brands and technologies according to customer installations will be essential. You should possess product knowledge to advise customers on simple technical questions and ensure coordination within the Norican business to support customer needs accurately and timely. Preparation and presentation of account sales reviews, forecasts, and management reporting, as well as updating CRM systems with customer contacts, will also be part of your duties. Proactively analyzing sales tools, gathering relevant business intelligence, and creating, following up, and expediting offers and orders are additional tasks that you will be expected to perform. The ideal candidate will have familiarity with digital engagement tools, 5 years of sales experience, excellent communication skills, a customer-focused and solution-oriented approach, a sales hunter mentality, and be analytical and process-driven. Strong verbal, presentation, and written skills, as well as selling skills and a willingness to learn and improve continuously, are essential. Previous sales or commercial operations experience and knowledge of the Norican product portfolio are preferred. In return, we offer a supportive environment with a friendly team, professional development opportunities such as language courses, competitive compensation with a competitive salary, and health and wellness benefits including group medical insurance policies. Additionally, you will have access to health insurance coverage, excellent service awards, annual bonus opportunities, paid standard holidays, employer-paid short and long-term disability coverage, life/accidental coverage, critical illness coverage, and employee celebrations and appreciation events.,