Systems Analyst

Relay Human Cloud is a dynamic company that partners with leading US-based companies to extend their teams globally. With operations in the US, India, Honduras, and Mexico, Relay facilitates the connection between companies and top international talent. Specializing in areas such as Accounting & Finance, Administration, Operations, Space Planning, Leasing, Data Science, Data Search, Machine Learning, and Artificial Intelligence, Relay aims to provide high-quality operations to its clients. As a highly skilled Entrata & RealPage Analyst, you will play a crucial role in managing, analyzing, and optimizing property management systems and data workflows. Your responsibilities will include system administration and configuration, database management, process improvement, training and support, and project management. In terms of system administration and configuration, you will be responsible for ensuring that Entrata and RealPage platforms are managed, maintained, and configured to meet the organization's needs. You will also oversee the integration of property management systems with other business tools such as CRM, accounting, and leasing platforms. Database management is another key aspect of the role, where you will develop and maintain dashboards, custom reports, and data exports for stakeholders. Monitoring data accuracy, troubleshooting discrepancies, and enforcing data governance standards will be essential tasks. Regular audits will also be conducted to ensure compliance with internal policies and industry standards. Identifying opportunities to optimize workflows within Entrata and RealPage to enhance efficiency and reduce errors will be part of your process improvement responsibilities. You will recommend and implement best practices for system usage across leasing, accounting, and operations teams. As the primary point of contact for system-related inquiries, you will provide end-user training and create user guides to ensure the proper adoption of new features and processes. Project management tasks will involve assisting in system upgrades, new feature rollouts, and integrations with third-party applications, as well as collaborating with IT and vendor teams to promptly resolve technical issues. To qualify for this role, a Bachelor's degree in business, Information Systems, Real Estate, or a related field (or equivalent experience) is required. You should have at least 2 years of experience working with Entrata and RealPage property management software. Strong proficiency in SQL, Excel (Pivot Tables, VLOOKUP, Data Analysis), and reporting tools is essential, along with excellent analytical and problem-solving skills. The ability to communicate technical information clearly to non-technical users is also crucial. Preferred qualifications include knowledge of Yardi or other property management systems, experience with API integrations and data migration projects, and familiarity with accounting workflows and property management operations.,