The System Administrator s role is to manage computer software systems, servers, and network connections to ensure high levels of availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with university s goals, industry best practices, and regulatory requirements.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Installs and maintains campus web, application, and authentication server(s); ensures backup copies of all files are routinely made and securely stored at a separate location; maintains system documentation.
- Manage user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
- Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers and storage devices.
- Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
- Perform software and hardware improvements, upgrades, patches, and/or reconfiguration.
- Installs, configures, and maintains VOIP phone system.
- Installs, configures and maintains application and storage servers for systems including web, LMS, document imaging, and ERP.
- Assists Network team with documenting the network, installation/configuration of networking devices (network routers, APs and switches).
- Monitors all systems for performance and misuse; reports misuse to appropriate authorities.
- Install and maintain monitoring tools for server and networking hardware and respond to outages.
- Performs other related tasks as required.
Minimum Qualification:
- Bachelors Degree in computer science, data processing, or related field
- Three to five years of system administration experience, or a combination of education and experience commensurate with the requirements of the position.
- Operational knowledge of Linux, and Windows Server operating systems, including Active Directory, and Group Policy
- Operational knowledge of server virtualization
- Operational knowledge of network and routing protocols
- Operational knowledge of router configuration and programming
- Ability to adapt, integrate, and modify existing programs or vendor-supplied packaged programs for use with existing information systems
- Ability to troubleshoot and perform routine maintenance on servers, computers, and network equipment
- Ability and desire to work as a member of a team
Board Member
Shoshana is a caring and powerful thought partner in the business, bringing discipline to how we think through problems both now and into the future.
Growing up around the world, he saw firsthand the impact education has on enabling human potential and transforming lives.
Senior Vice President, Engagements
Jim serves as SVP, Engagements at OculusIT. His key areas of expertise lie in strategic business development, leadership, customer relationships, and developing global partnerships, mergers acquisition. As part of OculusIT, Jim helps colleges and universities leverage the latest technologies and reduce their overall operational costs via strategic IT initiatives. Jim was previously with Accenture.
Chief Financial Officer (Board Member)
With nearly 30 years of experience as a Chartered Accountant and financial strategist, Narendra has led large-scale transformations across India, Southeast Asia, and the MENA region. His leadership spans billion-dollar capital management, global compliance, M&A integrations, and financial transitions for high-growth companies.
Chief Operating Officer (Board Member)
Abhijeet brings 20+ years of experience leading global teams, scaling service organizations, and driving operational excellence. His appointment comes at a pivotal moment for both the company and the industry as demand for high-ROI technology solutions continues to rise across higher education
Senior Director, HR
With over 25 years of global HR leadership across North America, LATAM, Europe, and APAC, Prasun brings deep expertise in Talent Management, HR Operations, and Organizational Transformation. A Cornell-certified HR Director, he has successfully led large-scale M A integrations, digital HR transformations, and global workforce strategies. He has also had the privilege of contributing as a speaker, leadership coach, and recognized HR innovator.
Vice President, Marketing
Dana brings nearly 20 years of higher education marketing expertise to OculusIT. She is known for her strategic vision and deep understanding of how to align messaging with measurable outcomes. Specializing in crafting and executing integrated marketing strategies, Dana excels at blending tactical execution with compelling narratives to drive customer engagement, enhance brand positioning, and meet revenue targets. A skilled leader, Dana has a proven track record of building high-performing teams and leveraging data-driven insights to optimize marketing initiatives for sustained growth.
Senior Vice President, Solutions Architecture
With over 20 years of experience in HigherEd IT, AJ serves the Chief Client Officer at OculusIT and works to drive technological transformation in the higher education institutions in the US and Canada. Prior to joining OculusIT, AJ successfully served as senior technologist for Remote Infrastructure Management Services at Ellucian and Oracle(r).
Vice President, IT Outsourcing
Joe Traino, Ed.D, is a results-driven IT executive with 30+ years of experience in Higher Education. He has held a variety of IT positions over his career and has been a CIO for multiple institutions. He has a strong background in delivering technology and functional solutions to meet critical client needs and support client success. Joe previously worked at BerryDunn and CampusWorks leading higher ed IT consulting services teams.
Director, Customer Success
Vipin Singh is the Director of Customer Success at OculusIT, specializing in enterprise client management, customer experience, churn management, and account expansion. With over a decade of experience in IT, SaaS, and industries like Finance, Oil Gas, and Ed-tech, he helps higher education institutions achieve IT goals through strategic partnerships. Previously with Deloitte in Control Assurance and IT Audit, Vipin believes strong client relationships are key to long-term success and innovation.
Director of MSS and CISO
Perley has 25 years of technical experience, with 19 years in Higher Education. His expertise spans programming, Oracle database, Banner administration, network infrastructure, and cybersecurity. He has led virtual CISO services for small to medium-sized businesses, creating tailored technical roadmaps based on risk, budget, and regulations. Perley holds a CISSP and several other IT and FEMA certifications. He lives in New Hampshire with his fianc and two puppies.
Director, MIS
Robin Prakash, a seasoned IT professional with more than 16+ years of experience in IT leadership. As an IT Director specializing in Infrastructure Services, Robin has a proven track record in areas like Infrastructure and Disaster Recovery Management, Compliance and Regulation, and Cloud/Data Center Management. His expertise and commitment have been pivotal in developing effective IT strategies and driving operational excellence within higher education institutions.
Director, Managed ERP Services
Sam Mukherjee, MBA graduate PMP certified with 16+ years of experience in program and project management, is a professional who oversees the coordination and monitoring of PMO and Service Delivery at OculusIT. He is a strategic thinker has successfully handled multiple cloud migration projects. He has a high emotional intelligence that helps in solving problems and understanding the hearts and minds of co-workers.
Chief Executive Officer (Board Member)
Assistant Vice President, ITO
With over 20 years of experience, Gabor Szentivanyi serves as our Chief Information Officer, bringing deep expertise in AI, BI, and enterprise IT management. He shapes global IT strategies and architectures that drive business growth, innovation, and operational excellence for our clients. Recognized for leadership that delivers measurable EBITDA impact, Gabor leads strategic restructuring and seamless integrations that streamline M A processes, reduce timelines, and optimize costs. His commitment to strategic IT leadership continues to enhance organizational value and accelerate success across diverse industries.
Assistant Vice President, ITO
With extensive experience in higher education technology and client success, Jay Ellis helps colleges and universities align their IT investments with evolving campus needs. Known for building trusted partnerships and driving strategic growth, he works closely with institutions to deliver tailored solutions that advance student success, operational efficiency, and institutional goals. His collaborative approach and deep understanding of the higher ed landscape continue to strengthen relationships and outcomes for institutions nationwide.
