System Engineer, Desktop support engineer, Resident engineer

We are looking for System Engineer L1 & L2 at Hyderabad location with 2+ years of experience possessing the following skills. Position System Engineer / Administrator L2 Level L1 & L2 Support Key skills Active Directory, Outlook, Domain, Anti Virus, O365, Hardware, Ticketing tool Work experience 1+ Years Location Hyderabad, Telangana Seniority level Mid-Senior level/ Senior Level Employment type Full time Job Function Data Centre Management Number of Vacancies 10 Industry Manufacturing Industry Education Graduate / Post graduate Reporting to Service Delivery Manager Windows Support 24/7, Rotational shifts & Need to relocate near location. Role & responsibilities Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office) Installation and configuration of Windows based operating systems (Windows XP, Vista,7,8 & 10) Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365. Installation and Managing of Antivirus products taking Regular data backup and restoration of data & mail backup of MS outlook (PST files). Installation, Configuration of Biometric devices. Configuring & troubleshooting of Desktop/Laptops for L1 level & Managing data backup and recovery. Managing of DNS, Active Directory, basic Window server Troubleshooting basic thin client issues. Basic troubleshooting of networking LAN, WAN, basic installation and configuration of Routing & Switching). Call logging to ISP for LAN / WAN link & PRL line issues & having good knowledge in IPV4 addressing, switching (802.1q, STP), Routing (DHCP, RIP, EIGRP, OSPF, BGP) also arranging networks during video conferences. Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support. Share resume to below mail TEGULLA RADHIKA - 9121274475Mail - tegulla.radhika@precisionit.co.in