System Analyst

Job Summary:

System Analyst

Key Responsibilities:

• Analyze and document business requirements, workflows, and processes.
  
• Design and recommend technology-based solutions to improve operational efficiency.
  
• Collaborate with developers, project managers, and business stakeholders to implement system enhancements.
  
• Conduct system testing, validation, and troubleshooting to ensure functionality and performance.
  
• Prepare detailed system documentation including use cases, data flow diagrams, and technical specifications.
  
• Manage and maintain existing systems, ensuring uptime, data integrity, and security.
  
• Evaluate new technologies and recommend upgrades or integrations where appropriate.
  
• Support user training, create manuals, and provide technical guidance.
  
• Serve as a liaison between end users and technical teams to ensure project alignment.
  
• Monitor system performance and report on key metrics to leadership.
  

Required Skills and Qualifications:

• Bachelors degree in Computer Science, Information Technology, or a related field.
  
• 3–5+ years of experience as a System Analyst or similar role.
  
• Strong understanding of

  systems architecture, software development lifecycle (SDLC), and database management

  .
• Proficiency in

  SQL, data modeling, and process mapping tools

  .
• Experience with

  ERP, CRM, or enterprise systems integration

  .
• Familiarity with

  cloud environments (AWS, Azure, GCP)

  is a plus.
• Strong analytical and problem-solving skills.
  
• Excellent communication, documentation, and interpersonal skills.
  

Preferred Qualifications:

• Experience with

  Agile or Scrum

  methodologies.
• Knowledge of

  business process reengineering

  and workflow automation.
• Familiarity with

  API integrations, cybersecurity practices

  , and IT governance.
• Professional certifications such as

  CBAP, ITIL, or PMP

  .

Soft Skills:

• Strong critical thinking and attention to detail.
  
• Ability to translate technical concepts for non-technical stakeholders.
  
• Team-oriented with excellent collaboration and time management abilities.
  
• Adaptable to changing technologies and business requirements