Sutherland is Hiring Lead-Accounts Receivable-Immediate Joiner-Chennai

Dear Candidate,

Sutherland is hiring SME or LEAD with expertise in Accounts Receivable -

for non voice into night shift (Work from office culture).

STRICLY NO WALK INS (Only online interviews)

Immediate joiners from chennai location alone please apply

Please don't call to the below number, instead send your resume to 7338700398 with the below details:

* How many years of experience in Accounts payables?

* Are you an immediate joiner?

* Current or Last CTC?

* Your location name in chennai ?

* Are you comfortable with night shift (6.30 or 7.30 pm to 3.30 or 4.30 AM)?

.

Requirements:

* Minimum 5 years and above experience into Accounts rReceivables (O2C lifecycle. Cah apps, SAP, Excel, order to cash, Cash allocation dispute management, collections, billing)

* Excellent communication in English

* Good typing skills.

Job Description:

Cash Application

1. Download bank statements and perform daily work allocation to the team

2. Review and apply the cash/credit flow into the system against invoice/debits which is not been automatically applied by the system itself

3.Research and resolve unidentified & unapplied payments

4. Research and respond to generic mailbox queries

5.Prepare weekly/daily Tracking report for the unapplied credits on the customer account

6.Participate in weekly calls with clients to resolve process issues

7. Update Cross entity payment trackers

8.For language dependent cases update Trackers and work with language enabled delivery centers for closure

9. Handle Bad debt recoveries

Overall

1. Contribute to Service Level Agreement by achieving stated productivity and accuracy goals on a daily basis

2. Track and report Service Level Agreement (SLA)

3. Acting as a backup to the Team lead as and when required

4. Perform Quality checks as per the agreed criteria

5. Participate in Quality and Continuous improvement initiatives

6.Create and publish Management Reports

7.Active participation in Learning & Developments

8.Ensure that Standard Operating Procedure (SOP) Manuel is updated as in when there are process change 11. Month End Closer/Year End Closer activities to be performed based on the schedule

12. Work allocation to the team • Coordinating with external clients and internal stakeholders via email to resolve the issues

13.Explore for continuous process improvements and share best practices across teams

1. Has worked in BPO industry in the AR programme

2.Technical expertise: Expertise in handling functions on an ERP platform

3. Ability to provide exceptional customer experience

4. Ability to understand & analyze an issue or problem and to develop & suggest corrective actions

5. Good interpersonal skills and team player

6. Strong communication skills (verbal and written, strong command of English language)

7. Understanding of accounting concepts and principles

8. Working knowledge and experience on ERP systems

9. Target oriented with strong focus on meeting SLA commitments

10. Eye for detail and accuracy

Thanks and Regards,

Swathi.R

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