Sutherland is hiring For B2B Collections

Dear Candidate,

We are looking for a detail oriented and proactive professional to join our B2B collections team at Level 2. The ideal candidate will have a solid exposure in Collections particularly a strong knowledge in B2B.

Please don't call to the below number, instead send your resume to 6380522325 with the below details:

* How many years of experience in B2B collections?

* Are you an immediate joiner?

* Current take home?

* Your location name in Chennai?

* Are you comfortable with rotational shift timing?

Understanding of Accounts Receivables process

Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio

Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared

Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally

Monitor high-risk accounts and ensure timely escalation of challenges to management

Continually look at ways to improve the customer experience

Assist in streamlining and improving the accounts receivable process by identifying areas of improvement

Meet the monthly productivity goals

Reconcile complex accounts and have excellent attention to detail

Prepare daily aging report

Strategize the portfolio

Fix the root cause and collect

Work with internal and external stakeholders for better resolve

Provide visibility to the leadership

Shift - Rotational shift

Notice - immediate

Work Mode - Hybrid

"Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Regards,

Pamela Ranet A