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N Consulting Global
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Support Specialist

Support Specialist

N Consulting Global

5 - 10 years

11 - 15 Lacs

Pune

Posted:1 month ago| Platform:

Apply

Skills Required

Service management Computer science Front office Data management Bloomberg Consulting Data processing Asset management Portfolio management SQL

Work Mode

Work from Office

Job Type

Full Time

Job Description

Support Specialist at N Consulting Ltd

Job Title:

Support Specialist Eagle Platform (Portfolio Management)

Location:

Riyadh, Saudi Arabia

Type:

Full-time / Contract

Industry:

Banking / Investment Management / FinTech

Experience Required:

5+ years

We are seeking a highly skilled

Support Specialist

with hands-on experience working on

BNY Mellon s Eagle Investment Systems

, particularly the

Eagle STAR, PACE, and ACCESS modules

used for

portfolio accounting, data management, and performance reporting

. The ideal candidate will have supported the platform in banking or asset management environments, preferably with experience at

Bank of America

BNY Mellon

, or institutions using

Eagle for middle- and back-office operations

Key Responsibilities:

Provide day-to-day technical and functional support for the Eagle Platform including STAR, PACE, and Performance modules

Troubleshoot and resolve user issues related to portfolio accounting, performance calculation, and reporting

Act as a liaison between business users and technical teams for change requests, data corrections, and custom reports

Monitor batch jobs, data feeds (security, pricing, transaction data), and system interfaces

Work closely with front-office, middle-office, and operations teams to ensure accurate data processing and reporting

Manage SLA-driven incident resolution and maintain support documentation

Support data migrations, upgrades, and new release rollouts of Eagle components

Engage in root cause analysis and implement preventive measures

Required Skills and Experience:

5+ years
of experience in financial systems support, with a strong focus on
Eagle Investment Systems

Strong knowledge of
portfolio management processes
,
NAV calculations
, and
financial instruments
(equities, fixed income, derivatives)

Prior work experience in
Bank of America
,
BNY Mellon
, or with asset managers using
Eagle
is highly preferred

Proficient in
SQL
,
ETL tools
, and understanding of data architecture in financial environments

Familiarity with upstream/downstream systems such as Bloomberg, Aladdin, or CRD is a plus

Strong analytical skills and attention to detail

Excellent communication skills in English (Arabic is a plus)

Preferred Qualifications:

Bachelor s degree in Computer Science, Finance, or related field

ITIL Foundation or similar certification in service management

Prior experience working in a
banking or asset management firm in the GCC
is a bonus

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N Consulting Global

Consulting

New York