Support Associate - Calling in Delhi, Gurgaon, Noida

Key Responsibilities

• Make international calls and handle professional communication with UK-based teams.
• Manage emails and documents using platforms like Outlook, Word, Excel, and PowerPoint.
• Stay detail-focused by reviewing, updating, and organizing records accurately.
• Collaborate across teams, adapting to new workflows or tasks when needed.
• Work flexible hours/shifts based on process or business needs.
• Take feedback positively and improve your approach based on guidance.
• Learn property/conveyancing basics through training if you're new to the industry.
• Demonstrate graduate-level competency, including typing, organization, and professionalism.
  

Requirements

• Communication Skills
• International Calling experience in the past is required.
• Strong verbal and non-verbal communication skills in English.
• Should be able to communicate with our UK teams via email or calls.
• Technical Skills: Good to have knowledge in MS Office (MS Word, MS Excel, PowerPoint) and email platforms (e.g., Outlook) and basic typing knowledge.
• Attention to Detail: Strong attention to detail in maintaining records and documentation.
• Flexibility:
• Can work in different teams, learn different work types, or different shifts as per the requirements of the process/business.
• Is open to feedback and willing to adjust processes for improvement.
• Team player: Can work in a team as a team player.