About the role:
The Supply Capability Leader role is responsible for developing and embedding standard work processes, identifying skill gaps, enhancing digital skills, improving system capabilities, and assessing supply maturity across our supply chain teams. This role collaborates with end users to enable the effective adoption of tools and processes, ensuring a culture of continuous learning and operational efficiency.
Role Responsibilities:
Standard Work Process Development & Adoption
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Define, document, and implement standardized work processes to drive consistency and efficiency.
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Align best practices across supply chain teams, ensuring smooth adoption into daily operations.
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Develop and maintain training materials, SOPs, and process guidelines for end users.
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Monitor adherence to standard work and drive continuous improvement initiatives.
Skill Gap Identification & Development
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Assess current skill gaps across supply planning, logistics, and production teams.
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Design and implement structured training programs to upskill employees in critical competencies.
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Establish learning pathways for developing technical, analytical, and problem-solving skills.
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Work with functional leaders to ensure knowledge retention and long-term capability building.
Digital Skills Enablement
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Drive digital literacy and adoption of supply planning, forecasting, and execution tools.
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Train end users on analytics, automation, and digital solutions to enhance decision-making.
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Support teams in using data-driven insights to improve supply chain agility.
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Identify and promote emerging digital trends that can enhance operational effectiveness.
System Capability Development & End-User Support
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Lead enhancement and adoption of supply chain systems, including OMP, ECC, and APO.
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Work closely with IT and business teams to optimize system functionalities for end users.
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Provide ongoing coaching and support to ensure efficient system utilization.
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Identify and resolve system-related challenges, enhancing user experience and productivity.
Supply Maturity Assessment
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Develop and implement a Supply Maturity Framework to assess and track capability levels across key supply functions.
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Conduct regular assessments to evaluate process adherence, system utilization, and skill proficiency.
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Identify gaps and improvement opportunities and create action plans to enhance supply maturity.
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Benchmark Diageos supply capabilities against industry standard processes to drive continuous improvement.
Experience / skills required:
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5+ years of experience in supply planning, capability development, or digital transformation.
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Strong expertise in supply chain systems (OMP, ECC, APO, analytics tools, automation platforms).
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Experience in developing and embedding standardized work processes.
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Consistent record in training, coaching, and upskilling supply chain teams.
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Experience conducting capability or maturity assessments.
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Strong analytical and problem-solving skills, with a focus on data-driven decision-making.
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Ability to drive digital adoption and system capability enhancement.
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Bachelors or masters degree or equivalent experience in supply chain, Operations, Business, or related fields.
Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that youre supported from day one.