Study Abroad Advisor-(Tele Support)

Job Description

Company Description Eduworld International, with 25 years of experience, is a leading education consultancy specializing in guiding students for further studies across various branches. We have dedicated departments for MBBS abroad, study Nursing abroad, and domestic studies in South India. Our team of experts provides uncompromising guidance and support, ensuring successful placements and satisfied students. We have a strong track record of facilitating successful student placements for those seeking to study abroad. Role Description 1. Outbound Calling: Call prospective students from lead lists or campaigns Clearly explain study abroad opportunities, program details, and benefits 2. Lead Generation & Follow-up: Identify interested candidates and qualify leads Regularly follow up via phone, WhatsApp, or email 3. Appointment Scheduling: Book appointments for students with senior counselors or advisors Coordinate with the counseling team to ensure smooth communication 4. CRM Management: Update student records, call logs, and inquiry status in the CRM system Track response rates and conversion progress 5. Information Sharing: Provide students with details about admission requirements, tuition fees, visa processes, and country-specific information Send brochures, course links, and application forms via WhatsApp or email 6. Campaign Handling: Support social media or WhatsApp campaigns by calling interested leads Handle walk-ins or live chat inquiries during promotions 7. Data Reporting: Submit daily and weekly calling reports Share student feedback and trends with the marketing and counseling teams 8. Event & Seminar Support: Call and invite students to spot admissions, webinars, or counseling sessions Support in confirming attendance and post-event follow-ups 9. Team Collaboration: Coordinate closely with counselors, admission officers, and marketing executives Provide feedback on the quality of leads and student concerns Qualifications Confidence in speaking over the phone Basic knowledge of study abroad process is a plus Good Organizational and follow -up skills Familiarity With Excel and basic computer tools Positive attitude and willingness to learn Show more Show less