Store Manager

Job Responsibilities of a Store Manager

Store Operations Management:

• Oversee all aspects of daily store operations, including sales performance, visual merchandising, inventory management, and customer service.

• Monitor and analyse key performance indicators (KPIs) to identify areas for improvement and take appropriate action.

• Address customer inquiries, complaints, and escalations in a professional and timely manner.

Team Leadership and Development:

• Recruit, train, and develop a high-performing team of sales associates and support staff.

• Provide coaching, feedback, and performance evaluations to foster employee growth and enhance productivity.

• Share insights, best practices, and challenges to contribute to the overall success of the company.

Visual Merchandising and Inventory Management:

• Maintain the visual presentation of the store, ensuring that displays are attractive, well-organized, and aligned with brand standards.

• Ensure appropriate stock levels and optimal product assortment.

• Utilize visual merchandising techniques to drive sales and increase customer engagement.

• Monitor inventory levels and conduct regular stock checks to prevent stockouts and overstock situations.

• Implement effective inventory control measures to minimize losses and ensure accurate stock records.

Financial Health and Safety Compliance:

• Prepare and manage the store's budget, tracking expenses, and revenue performance.

• Ensure compliance with all health and safety regulations and company policies to maintain a safe shopping environment for customers and employees.

• Understanding and upholding the Code Of Conduct and Values

KNOWLEDGE AND SKILLS REQUIRED:

• Managing Vision & Purpose

• Planning & Organizing Skills

• Business Acumen

• Achieve results

• Problem solving

• People Management

• MS Office

• POS system (Point of sale)

EDUCATIONAL QUALIFICATION: Any relevant graduation

ELEGIBILITY CRITERIA:

• Current role SM/ AMO / DM / Senior CSR

Role:

Industry Type:

Department:

Employment Type:

Role Any Graduate Key Skills Skills highlighted with are preferred key skills Store Operations store sales Retail store sales Store Supervision

UG:

Preferred candidate profile