Store Manager

About Iconic Fashion:

Iconic Fashion is a leading premium multi-brand fashion destination, housing an exclusive portfolio of global and Indian brands across apparel, footwear, and accessories. With a focus on style, experience, and service excellence, Iconic offers an aspirational shopping environment for the modern, fashion-forward customer.

Role Overview:

Store Manager

Key Responsibilities:

Business & Sales Management

• Drive store profitability and achieve sales, revenue, and margin targets.
  
• Develop and execute business plans to maximize performance and growth opportunities.
  
• Analyze store performance metrics (conversion, ATV, ASP, footfall, etc.) and implement improvement actions.
  
• Identify local market trends and customer preferences to optimize product assortment.
  

Team Leadership & Development

• Lead, motivate, and develop a high-performing sales and customer service team.
  
• Set individual and team KPIs; monitor performance and ensure accountability.
  
• Foster a culture of service excellence, brand passion, and teamwork.
  

Customer Experience

• Ensure every customer interaction reflects the Iconic brand ethos and service standards.
  
• Build and nurture relationships with high-value customers and influencers.
  
• Drive initiatives for clienteling, loyalty, and customer retention.
  

Operations & Compliance

• Oversee day-to-day store operations including inventory control, VM, and SOP adherence.
  
• Coordinate with cross-functional teams (VM, merchandising, marketing, HR, finance) for seamless operations.
  
• Ensure compliance with company policies, safety standards, and legal requirements.
  

Brand Presentation

• Maintain superior store ambience and visual merchandising as per brand guidelines.
  
• Ensure consistent representation of all partner brands within the store.
  

Key Requirements:

• Experience:

  812 years of retail management experience in premium or luxury fashion (apparel / accessories / lifestyle).

• Current Business Handling:

  Must currently be managing a store or cluster with annual turnover of

  15 crore+

  .

• Education:

  Graduate / Postgraduate in Retail Management, Business, or related field preferred.
• Strong commercial acumen and proven track record in delivering business growth.
  
• Excellent leadership, communication, and customer relationship skills.
  
• Passion for fashion, brands, and delivering world-class retail experiences.