Steward/Senior Steward/Captain

**Job Description** **Role Overview:** As a Guest Service Associate in Jalandhar, your primary responsibility will be to provide exceptional guest services, manage reservations, and address any guest inquiries or issues. You will also assist with check-ins and check-outs, maintain guest records, and ensure a consistently high level of guest satisfaction. **Key Responsibilities:** - Provide excellent guest services - Manage reservations effectively - Address guest inquiries and concerns promptly - Assist with check-ins and check-outs - Maintain accurate guest records - Ensure high levels of guest satisfaction **Qualifications Required:** - Strong Guest Services, Guest Service, and Customer Service skills - Experience in handling reservations - Excellent Communication skills - Ability to multitask and manage time efficiently - Positive attitude and professional demeanor - Experience in the hospitality industry is a plus - High school diploma or equivalent; additional education or certifications in hospitality management preferred,