Steward

responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience. Their role is crucial in maintaining customer satisfaction and restaurant efficiency.

1. Greeting & Seating Guests

✅ Welcoming guests with a friendly attitude.
✅ Escorting them to their tables and providing menus.✅ Offering recommendations or explaining specials of the day.

2. Taking Orders

✅ Listening to customers and accurately writing down or inputting orders into the system.
✅ Answering questions about the menu, ingredients, and preparation.✅ Recommending dishes based on guest preferences.

3. Serving Food & Beverages

✅ Delivering food and drinks in a timely and professional manner.
✅ Ensuring dishes are served at the correct temperature and presentation.✅ Refilling drinks and checking if guests need anything else.

4. Table Maintenance & Guest Assistance

✅ Checking on guests to ensure they are satisfied with their meal.
✅ Addressing any complaints or special requests promptly.✅ Clearing empty plates and keeping the table tidy.

5. Payment Processing

✅ Presenting the bill to guests and handling payments (cash, card, or digital).
✅ Providing change and receipts as needed.✅ Thanking guests and inviting them to return.

6. Cleaning & Resetting Tables

✅ Clearing and sanitizing tables after guests leave.
✅ Resetting tables with clean utensils, napkins, and menus.

7. Following Health & Safety Standards

✅ Maintaining hygiene by following food safety guidelines.
✅ Handling food and drinks according to restaurant protocols.✅ Reporting any issues (spills, broken items, complaints) to management.

8. Teamwork & Communication

✅ Coordinating with kitchen staff to ensure timely food delivery.
✅ Communicating special requests (allergies, modifications) to the kitchen.✅ Assisting colleagues during busy hours.

Key Skills

Good communication and interpersonal skills.
Multitasking and time management.Patience and problem-solving ability.Knowledge of menu items and ingredients.Ability to work under pressure in a fast-paced environment.

Job Type: Full-time

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

• Food provided
• Leave encashment

Work Location: In person