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4 Job openings at Tandon Hospitality
Waiter/Server

Zirakpur, Punjab

0 years

INR 0.1 - 0.15 Lacs P.A.

Work from Office

Full Time

Welcome guests warmly as they arrive. Escort them to their table and provide menus. Explain menu items and specials. Take food and drink orders accurately. Suggest dishes or beverages when appropriate (upselling politely). Deliver orders promptly and correctly. Ensure proper presentation and correct orders before serving. Refill drinks and check on guest satisfaction regularly. Respond to guest needs and requests politely. Handle complaints or concerns professionally. Provide excellent service to create a pleasant dining experience. Clear plates and utensils after each course. Keep the table clean and tidy throughout the meal. Prepare and present the bill accurately. Handle cash or card payments securely. Coordinate with kitchen and bar staff for smooth service. Help other waiters when needed, especially during busy times. Follow all health and safety regulations. Maintain personal grooming and wear a clean uniform. Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Day shift Evening shift Work Location: In person

F&B Captain

Zirakpur, Punjab

3 years

INR 2.16 - 3.0 Lacs P.A.

On-site

Full Time

1. Leadership and Supervision Team Management : Lead and supervise bartenders, servers, and barbacks, ensuring smooth coordination. Training : Train staff on craft cocktail preparation, presentation, service etiquette, and the bar’s unique offerings. Problem-Solving : Address any staff or operational issues promptly to maintain service standards. 2. Guest Experience Exceptional Service : Ensure guests have a memorable experience by providing personalized recommendations and attention to detail. Menu Expertise : Be well-versed in the bar’s menu, including the story behind signature cocktails, ingredients, and preparation techniques. Handling Complaints : Resolve guest concerns or complaints professionally and effectively to ensure satisfaction. 3. Operational Oversight Service Flow : Oversee the flow of service during busy hours, ensuring efficiency without compromising quality. Inventory Management : Assist in monitoring inventory levels of spirits, mixers, garnishes, and bar tools, ensuring everything is stocked. Equipment Maintenance : Ensure bar equipment and tools are in good working order and report any issues for repair. 4. Craft Cocktail Expertise Mixology Knowledge : Demonstrate advanced knowledge of cocktails, spirits, and flavor pairings to guide bartenders and guests. Quality Assurance : Oversee cocktail preparation to ensure consistency, quality, and adherence to recipes. Innovation : Collaborate with the bar manager or mixologists to develop new cocktails or seasonal menu changes. 5. Team Collaboration Communication : Act as a liaison between staff and management, ensuring clear communication of expectations and feedback. Shift Coordination : Manage staff schedules, breaks, and role assignments to maintain a balanced workload. Pre- and Post-Shift Duties : Lead opening and closing procedures, ensuring readiness and cleanliness. 6. Compliance and Safety Alcohol Regulations : Ensure compliance with local liquor laws, including responsible service and checking IDs. Hygiene Standards : Uphold cleanliness and safety protocols in all aspects of bar operation. Crisis Management : Handle emergencies or disruptions calmly, ensuring guest and staff safety. 7. Financial and Sales Oversight Upselling : Guide staff to upsell premium products or specialty cocktails to maximize revenue. Cash Handling : Ensure proper cash handling, including monitoring tips, balancing registers, and reporting discrepancies. Sales Analysis : Assist in tracking sales trends and identifying popular items or areas for improvement. 8. Events and Promotions Event Coordination : Help plan and oversee bar events like themed nights, tastings, or private parties. Promotional Ideas : Work with management to suggest and execute creative promotions that align with the bar’s brand. Skills and Qualities Required Leadership : Strong ability to lead, motivate, and manage a team in a high-pressure environment. Customer Service Excellence : Prioritize guest satisfaction with a friendly, professional demeanor. Mixology Expertise : Deep understanding of craft cocktail preparation and the bar industry. Attention to Detail : Focus on quality, consistency, and presentation in every aspect of service. Problem-Solving : Quick thinking to address operational challenges or guest concerns. Organizational Skills : Manage staff, inventory, and service flow effectively. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Food provided Experience: total work: 3 years (Preferred) Work Location: In person

Steward

Zirakpur, Punjab

0 years

INR 1.44 - 1.92 Lacs P.A.

On-site

Full Time

responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience. Their role is crucial in maintaining customer satisfaction and restaurant efficiency. 1. Greeting & Seating Guests ✅ Welcoming guests with a friendly attitude. ✅ Escorting them to their tables and providing menus. ✅ Offering recommendations or explaining specials of the day. 2. Taking Orders ✅ Listening to customers and accurately writing down or inputting orders into the system. ✅ Answering questions about the menu, ingredients, and preparation. ✅ Recommending dishes based on guest preferences. 3. Serving Food & Beverages ✅ Delivering food and drinks in a timely and professional manner. ✅ Ensuring dishes are served at the correct temperature and presentation. ✅ Refilling drinks and checking if guests need anything else. 4. Table Maintenance & Guest Assistance ✅ Checking on guests to ensure they are satisfied with their meal. ✅ Addressing any complaints or special requests promptly. ✅ Clearing empty plates and keeping the table tidy. 5. Payment Processing ✅ Presenting the bill to guests and handling payments (cash, card, or digital). ✅ Providing change and receipts as needed. ✅ Thanking guests and inviting them to return. 6. Cleaning & Resetting Tables ✅ Clearing and sanitizing tables after guests leave. ✅ Resetting tables with clean utensils, napkins, and menus. 7. Following Health & Safety Standards ✅ Maintaining hygiene by following food safety guidelines. ✅ Handling food and drinks according to restaurant protocols. ✅ Reporting any issues (spills, broken items, complaints) to management. 8. Teamwork & Communication ✅ Coordinating with kitchen staff to ensure timely food delivery. ✅ Communicating special requests (allergies, modifications) to the kitchen. ✅ Assisting colleagues during busy hours. Key Skills Good communication and interpersonal skills. Multitasking and time management. Patience and problem-solving ability. Knowledge of menu items and ingredients. Ability to work under pressure in a fast-paced environment. Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Food provided Leave encashment Work Location: In person

F&B Captain

India

3 years

INR 2.16 - 3.0 Lacs P.A.

On-site

Full Time

1. Leadership and Supervision Team Management : Lead and supervise bartenders, servers, and barbacks, ensuring smooth coordination. Training : Train staff on craft cocktail preparation, presentation, service etiquette, and the bar’s unique offerings. Problem-Solving : Address any staff or operational issues promptly to maintain service standards. 2. Guest Experience Exceptional Service : Ensure guests have a memorable experience by providing personalized recommendations and attention to detail. Menu Expertise : Be well-versed in the bar’s menu, including the story behind signature cocktails, ingredients, and preparation techniques. Handling Complaints : Resolve guest concerns or complaints professionally and effectively to ensure satisfaction. 3. Operational Oversight Service Flow : Oversee the flow of service during busy hours, ensuring efficiency without compromising quality. Inventory Management : Assist in monitoring inventory levels of spirits, mixers, garnishes, and bar tools, ensuring everything is stocked. Equipment Maintenance : Ensure bar equipment and tools are in good working order and report any issues for repair. 4. Craft Cocktail Expertise Mixology Knowledge : Demonstrate advanced knowledge of cocktails, spirits, and flavor pairings to guide bartenders and guests. Quality Assurance : Oversee cocktail preparation to ensure consistency, quality, and adherence to recipes. Innovation : Collaborate with the bar manager or mixologists to develop new cocktails or seasonal menu changes. 5. Team Collaboration Communication : Act as a liaison between staff and management, ensuring clear communication of expectations and feedback. Shift Coordination : Manage staff schedules, breaks, and role assignments to maintain a balanced workload. Pre- and Post-Shift Duties : Lead opening and closing procedures, ensuring readiness and cleanliness. 6. Compliance and Safety Alcohol Regulations : Ensure compliance with local liquor laws, including responsible service and checking IDs. Hygiene Standards : Uphold cleanliness and safety protocols in all aspects of bar operation. Crisis Management : Handle emergencies or disruptions calmly, ensuring guest and staff safety. 7. Financial and Sales Oversight Upselling : Guide staff to upsell premium products or specialty cocktails to maximize revenue. Cash Handling : Ensure proper cash handling, including monitoring tips, balancing registers, and reporting discrepancies. Sales Analysis : Assist in tracking sales trends and identifying popular items or areas for improvement. 8. Events and Promotions Event Coordination : Help plan and oversee bar events like themed nights, tastings, or private parties. Promotional Ideas : Work with management to suggest and execute creative promotions that align with the bar’s brand. Skills and Qualities Required Leadership : Strong ability to lead, motivate, and manage a team in a high-pressure environment. Customer Service Excellence : Prioritize guest satisfaction with a friendly, professional demeanor. Mixology Expertise : Deep understanding of craft cocktail preparation and the bar industry. Attention to Detail : Focus on quality, consistency, and presentation in every aspect of service. Problem-Solving : Quick thinking to address operational challenges or guest concerns. Organizational Skills : Manage staff, inventory, and service flow effectively. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Food provided Experience: total work: 3 years (Preferred) Work Location: In person

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