Steward / Captain

Job Description

Job Title: Restaurant Captain Company: Poetry by Love & Cheesecake Location: (Multiple Locations in Mumbai) Experience: 0 to 3 Years Salary: ₹12,000 – ₹20,000 (Based on interview performance) + Service Charges Job Type: Full-time About Us: Poetry by Love & Cheesecake is a premium café and patisserie brand known for its elegant ambience, handcrafted desserts, and heartfelt service. We're looking for passionate and experienced Restaurant Captains to lead and elevate the guest experience across our Mumbai outlets. Key Responsibilities: Supervise floor operations and ensure smooth service flow Welcome and interact with guests, ensuring satisfaction and repeat visits Take and serve food & beverage orders efficiently and professionally Coordinate with the kitchen and stewarding teams to ensure timely service Manage table reservations and seating arrangements Handle guest queries and resolve complaints with poise Guide and train junior stewards and new team members Maintain hygiene, grooming, and service standards consistently Candidate Requirements: 0 to 3 years of experience in a similar role in the F&B industry Strong communication and interpersonal skills Good understanding of service etiquette, food menu, and basic wine knowledge Ability to lead a team and ensure high guest satisfaction Positive attitude, attention to detail, and strong work ethic Willingness to work in shifts, weekends, and holidays Perks & Benefits: Salary: ₹12,000 – ₹20,000 (based on performance) Service charge earnings Career growth opportunities with a reputed and expanding brand Supportive and professional work culture Staff meals and other employee benefits How to Apply: Apply via Indeed or send your updated resume to [email protected] . Please mention your preferred location Mumbai in the subject line. Lead with passion. Serve with excellence. Grow with Poetry. Thanks Bhagyashree HR Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Morning shift Rotational shift Experience: Hospitality: 1 year (Required) Language: English (Required) Work Location: In person