STEP Learning Experience & Delivery, Manager

The Team

Role

The ideal candidate is an energetic facilitator, bringing dynamic delivery methods to engage learners with innovative experiences to increase retention, growth and fun. In addition, you will consult in the design and development of experiential training programs including new hire onboarding, soft skills programs, manager training, in-role development, and more. You are highly motivated and driven to take initiative and self- manage, while making timely decisions and seek help when necessary. Essentials also include a growth mindset and embracing continuous learning by proactively seeking personal and professional growth opportunities.

The ideal candidate thrives on solving challenging problems and has a knack for making even the most complex topics seem simple. In addition, you are a strategic thinker, enthusiastic educator, and willing to take risks to drive impact in a fast-changing AI driven environment.

What you get to do in this role:

• Deliver in-person and virtual programs with enthusiasm and energy, focused on learner experience, to engage learners and help build an AI native culture

• Welcome new hires, current employees, and customers into the STEP organization with onboarding programs and in-role experiences including role specific skill programs to audiences of various levels

• Act as a central point of contact and thought partner for in-person and virtual instructor-led training in Asia Pacific Japan region

• Contribute and partner with learning teams to identify business challenges and develop learner experiences, including scenarios and engagement strategies across multiple roles and skills

• Design and maintain repeatable human-centered learning frameworks to help scale learner development

• Build trust and credibility with key stakeholders and SMEs to develop course specifications, gather course content, and develop materials

• Review feedback and refine course materials to support instructor and learner needs

• Innovate and reimagine existing learning solutions

• Manage projects on time, self-directed

• Travel up to 20% globally per year

To be successful in this role you have:

• Bachelor s degree or equivalent with Minimum 5-7 years delivering and consulting on learning experiences in-person and virtually in a corporate environment or equivalent
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