State Head

Responsibilities:

• Manage the overall collection and recovery operations for the entire AP state.
• Lead and support all branch teams including Managers, Team Leaders, Telecallers, and Field Executives.
• Ensure monthly collection targets are achieved on time.
• Handle client coordination, meetings, and daily updates.
• Monitor team performance and take corrective actions when needed.
• Ensure all work is done as per company policies and client guidelines.
• Report daily/weekly/monthly performance to management.
• Resolve escalations, customer complaints, and operational issues.
• Support in hiring and training staff for the state.

Requirements:

• Minimum 7–10 years of experience in Collections/Recovery.
• DRA Certified is mandetory & also should should have good Cibil report
• Good communication and team-handling skills.
• Strong knowledge of field and tele calling collection processes.
• Ability to work under pressure and meet targets.

Job Type: Full-time

Pay: From ₹80,000.00 per month

Benefits:

• Provident Fund

Work Location: In person