Job Description: Key Responsibilities: Team Management: Supervise, mentor, and guide a team of collection executives. Ensure team productivity and performance targets are met consistently. Conduct daily huddles and review sessions with the team. Collection Activities: Monitor follow-ups and daily collection activities. Ensure proper handling of customer objections and queries. Support in resolving escalated customer issues. Reporting and MIS: Maintain daily/weekly/monthly collection reports. Track and report team performance and collection progress to higher management. Training & Development: Provide regular training and feedback to team members. Identify low performers and assist in performance improvement. Compliance & Quality: Ensure adherence to company policies, legal guidelines, and client compliance. Monitor call quality and data handling practices. Client Interaction: Coordinate with the client or internal stakeholders for updates and performance reviews. Implement changes as per client requirements and feedback. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 7207914723
Immediate joiner require We are looking for both Fresher/Experience under collections Agency. We are looking for Tamil & Canada languages known. The below documents are mandatory for onboarding the candidates. Employee Documents (2 sets) 1. Aadhar Card Copy 2. Pan Card Copy 3. Voter ID Copy or Driving License 4. Bank Passbook Copy or Cancelled Cheque 6. Six Recent Pass Photos 7. Xerox Copies of All Educational Certificates 8. Current bill or gas bill Family Details (2 sets) 1. Mother: - Aadhar Card Copy - 1 Pass Photo 2. Father: - Aadhar Card Copy - 1 Pass Photo 3. Spouse (if married): - Aadhar Card Copy - 1 Pass Photo Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
Immediate joiner require We are looking for both Fresher/Experience under collections Agency. We are looking for Tamil & Canada languages known. The below documents are mandatory for onboarding the candidates. Employee Documents (2 sets) 1. Aadhar Card Copy 2. Pan Card Copy 3. Voter ID Copy or Driving License 4. Bank Passbook Copy or Cancelled Cheque 6. Six Recent Pass Photos 7. Xerox Copies of All Educational Certificates 8. Current bill or gas bill Family Details (2 sets) 1. Mother: - Aadhar Card Copy - 1 Pass Photo 2. Father: - Aadhar Card Copy - 1 Pass Photo 3. Spouse (if married): - Aadhar Card Copy - 1 Pass Photo Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
Should have vehicle along with driving license. We looking the candidate who is staying @ Madhapur Per visit 50/- we are looking for immediate joiner. List of Areas to be covered Areas List R C PURAM BHEL BEERAMGUDA AMEENPUR ASHOK NAGAR JYOTHI NAGAR LINGAMPALLY CHANDA NAGAGR MANDINAGUDA MIYAPUR BOLLARAM OLD HAFEEZPET ADHARSH NAGAR GULMOHAR PARK NALLAGANDLA ISNAPUR GOPANPALLY SERILINGAMPALLY PASHAMAYLARAM SHANKARPALLY PATANCHERUV TELLAPUR BHANUR RUDRARAM INDRAKARAN KYASARAM NANDIGAON MUTHANGI Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person
Should have vehicle along with driving license. We looking the candidate who is staying @ Madhapur Per visit 50/- we are looking for immediate joiner. List of Areas to be covered Areas List R C PURAM BHEL BEERAMGUDA AMEENPUR ASHOK NAGAR JYOTHI NAGAR LINGAMPALLY CHANDA NAGAGR MANDINAGUDA MIYAPUR BOLLARAM OLD HAFEEZPET ADHARSH NAGAR GULMOHAR PARK NALLAGANDLA ISNAPUR GOPANPALLY SERILINGAMPALLY PASHAMAYLARAM SHANKARPALLY PATANCHERUV TELLAPUR BHANUR RUDRARAM INDRAKARAN KYASARAM NANDIGAON MUTHANGI Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person
We are looking for good experience in advance excel knowledge Immediate joiner require Location- New Bowenpally, Hyderabad Job Description: Dashboard Preparation DAY END REPORTS BRANCH WISE PROCESS WISE, TL PH WISE Salary sheet process Closings we need to check with Payout grids Giving allocation Target Letters Working files analysis/Checking Reports providing to Ops/Management when they required Billing difference analysis Allocation Variance update Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Expected Start Date: 07/07/2025
Need immediate joiners. languages preferred Malayalam, Tamil should have good experience in collections/recovery agency Salary 14000 - 16000 Job Type: Full-time Pay: ₹14,000.00 - ₹16,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
A Back Office Executive's role is to ensure smooth backend operations of a company by managing administrative tasks, data, and internal processes, often without direct client interaction. They support various departments, ensuring efficient workflows and data accuracy. Key Responsibilities: Data Management and Analysis: Handling, organizing, and interpreting data, often using business intelligence tools, and generating reports. Administrative Support: Processing invoices, managing payroll, handling correspondence, and coordinating meetings. Process Improvement: Identifying and implementing improvements to backend processes for increased efficiency. Compliance: Ensuring adherence to company policies and industry regulations. Communication and Coordination: Collaborating with other departments to resolve issues and ensure smooth workflows. Documentation and Record Keeping: Maintaining accurate records of transactions, activities, and other relevant information. IT Support: Assisting in the implementation of new backend technologies and systems. Skills Required: Proficiency in office software (e.g., MS Office Suite). Strong organizational and time management skills. Excellent communication and interpersonal skills. Problem-solving and analytical abilities. Attention to detail and accuracy. Ability to work independently and as part of a team. Knowledge of relevant industry regulations and compliance standards. In essence, a Back Office Executive is the backbone of a company, ensuring that the behind-the-scenes operations run smoothly and efficiently, allowing front-end teams to focus on their core tasks. Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Language: English (Preferred) Work Location: In person Application Deadline: 29/07/2025
A Back Office Executive's role is to ensure smooth backend operations of a company by managing administrative tasks, data, and internal processes, often without direct client interaction. They support various departments, ensuring efficient workflows and data accuracy. Key Responsibilities: Data Management and Analysis: Handling, organizing, and interpreting data, often using business intelligence tools, and generating reports. Administrative Support: Processing invoices, managing payroll, handling correspondence, and coordinating meetings. Process Improvement: Identifying and implementing improvements to backend processes for increased efficiency. Compliance: Ensuring adherence to company policies and industry regulations. Communication and Coordination: Collaborating with other departments to resolve issues and ensure smooth workflows. Documentation and Record Keeping: Maintaining accurate records of transactions, activities, and other relevant information. IT Support: Assisting in the implementation of new backend technologies and systems. Skills Required: Proficiency in office software (e.g., MS Office Suite). Strong organizational and time management skills. Excellent communication and interpersonal skills. Problem-solving and analytical abilities. Attention to detail and accuracy. Ability to work independently and as part of a team. Knowledge of relevant industry regulations and compliance standards. In essence, a Back Office Executive is the backbone of a company, ensuring that the behind-the-scenes operations run smoothly and efficiently, allowing front-end teams to focus on their core tasks. Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Language: English (Preferred) Work Location: In person Application Deadline: 29/07/2025
Must have experience 4 to 5 years in Banking collection & Agency Management· DRA certified Candidates required. Shall be responsible in building a team & business generation through them.· Will have to handle entire Bangalore Geography initially· Shall be responsible for sourcing, servicing, and login the Overdue Collections· Must have experience of sourcing business from Builders and under construction projects.· Must have exposure to team handling role.· New Initiatives · Portfolio Management · Taking care of Teams Productivity and business.· Achieving the geo targets. · Manage both internal & external channel for business expansion & development· Understanding the intricacies of various cases and filtering them so that only appropriate cases are put up for approval. · Responsible for maintaining good loan portfolio for business in the Allocated Branch. Required Experience: · Experience in Home Loan / LAP through Builder segment / APF· Should have had exposure of Approved Project Financing· Should have handled a team of Area / Cluster Managers under him/her Required Skills:· Good Communication.· Customer Orientation.· Positive Approach.· Confident.· Good Administrative SkillJob Type: Full-timeSalary : 30000 to 40000/Month Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Provident Fund Work Location: In person
A Collections Team Leader manages a team of debt collectors, ensuring timely and efficient debt recovery while maintaining positive customer relationships. They oversee daily operations, provide guidance and training, and implement strategies to optimize debt collection performance. Key responsibilities include monitoring team performance, resolving escalated issues, and reporting to senior management. Responsibilities: Team Management: Supervise, motivate, and guide a team of debt collectors, ensuring they meet or exceed individual and team collection targets. Training and Development: Provide training and coaching to team members on collection techniques, customer service, and company policies. Performance Monitoring: Track team performance against key performance indicators (KPIs) like collection rates, delinquency rates, and customer satisfaction. Strategy Implementation: Develop and implement effective collection strategies, including negotiation techniques and payment plans, to maximize debt recovery. Escalation Management: Handle escalated collection issues and disputes, working with customers to find mutually agreeable solutions. Compliance: Ensure that all collection activities comply with company policies, legal regulations, and ethical guidelines. Reporting: Prepare and present regular performance reports to senior management, highlighting key trends and areas for improvement. Customer Relationship Management: Maintain positive relationships with customers while effectively managing the collection process. Process Improvement: Identify opportunities to improve the efficiency and effectiveness of the collections process. System Proficiency: Utilize collections software and systems effectively for tracking, reporting, and managing collections activities. Skills and Qualifications: Leadership Skills: Proven ability to lead, motivate, and guide a team, fostering a positive and productive work environment. Communication Skills: Excellent verbal and written communication skills for interacting with team members, customers, and management. Problem-Solving Skills: Strong analytical and problem-solving abilities to address complex collection issues and develop effective solutions. Negotiation Skills: Ability to negotiate payment arrangements and resolve disputes effectively. Organizational Skills: Exceptional organizational and time management skills to manage multiple tasks and priorities. Knowledge of Collections: Familiarity with debt collection laws, regulations, and best practices. Customer Service Skills: Ability to provide excellent customer service while managing the collection process. Technical Skills: Proficiency in using collections software and systems. Education: A bachelor's degree in finance, business, or a related field is often preferred. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
A Collections Team Leader is responsible for managing a team of debt collectors to ensure timely and efficient debt recovery while maintaining positive customer relationships. You will oversee daily operations, provide guidance and training, and implement strategies to optimize debt collection performance. Key responsibilities include monitoring team performance, resolving escalated issues, and reporting to senior management. Your duties will involve supervising, motivating, and guiding a team of debt collectors to meet or exceed individual and team collection targets. You will provide training and coaching on collection techniques, customer service, and company policies. Additionally, you will track team performance against key performance indicators such as collection rates, delinquency rates, and customer satisfaction. As a Collections Team Leader, you will handle escalated collection issues and disputes, working with customers to find mutually agreeable solutions. It is essential to ensure that all collection activities comply with company policies, legal regulations, and ethical guidelines. You will be responsible for preparing and presenting regular performance reports to senior management, highlighting key trends and areas for improvement. Maintaining positive relationships with customers while effectively managing the collection process is crucial. You will need to identify opportunities to improve the efficiency and effectiveness of the collections process and utilize collections software and systems for tracking, reporting, and managing collections activities. The ideal candidate for this role should have proven leadership skills to lead, motivate, and guide a team effectively. Excellent communication skills are necessary for interactions with team members, customers, and management. Strong problem-solving abilities and organizational skills are essential for addressing complex collection issues and managing multiple tasks and priorities. A bachelor's degree in finance, business, or a related field is often preferred for this position. Familiarity with debt collection laws, regulations, and best practices, as well as proficiency in using collections software and systems, are also important qualifications for this role. This is a full-time position that requires in-person work.,
DRA (Debt Recovery Agent) certificate is mandetory Immediate joiner required Should have good experience under collections/recovery agency We required the below mentioned documents: Carry these documents each 2 hard copies to complete the joining formalities. 1 Aadhar with updated Mobile number and date of Birth 2 Pan card 3 Voter id or driving license with complete address 4 Current or gas bill of present month 5 All Education documents 6 Mother & Father, If married spouse aadhar & pass post size photos 7 Pass port size photos-6copies 8 Bank statement 9 If experience : Relieving and experience letter along with payslips or bank statement 10 Cibil report 11 If DRA -Dra certificate Xerox Note: one color and one black&white Xerox copies Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Work Location: In person
Should have good advance Excel knowledge including power BI Should have good knowledge in creating the dashboards , ppt etc. Immediate joiner require Sal- 25k to 30k Min 1 to 2 years exp in collection/recovery agency. Good communications skills Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Provident Fund Work Location: In person
Typing Speed should be minimum 30 words Per minute Immediate joiners require Non- voice process Sal- 13K to 15K Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person
Role Overview The Collection Process Head is responsible for overseeing and managing the end-to-end collections and recovery operations for assigned portfolios. This role ensures achievement of recovery targets, process compliance, and team productivity while maintaining strong client relationships and adhering to regulatory guidelines and with DRA certification. Key Responsibilities Operational Management Lead, manage, and monitor daily collection & recovery operations across teams. Ensure achievement of monthly/quarterly collection and recovery targets. Implement and enforce standard operating procedures (SOPs) in line with client and organizational requirements. Team Leadership Manage and supervise Team Leaders and collection staff. Drive productivity through effective training, motivation, and performance monitoring. Plan manpower deployment and resource allocation for maximum efficiency. Client & Stakeholder Management Act as the primary point of contact for clients (banks/NBFCs/financial institutions). Ensure client escalations are addressed promptly with proper resolutions. Prepare and present MIS reports and dashboards for management and clients. Compliance & Quality Ensure compliance with RBI guidelines, client policies, and company norms. Monitor adherence to ethical collection practices and regulatory standards. Regularly audit process adherence and take corrective actions where needed. Performance & Reporting Track and analyze collection performance through MIS and data reports. Identify process gaps and implement improvement strategies. Provide daily/weekly/monthly updates to senior management on performance, risks, and opportunities. Strategic Initiatives Develop and implement strategies to maximize recovery while minimizing operational risks. Support digital/technology initiatives for process automation and efficiency. Ensure cost control while maintaining operational effectiveness. Key Skills & Competencies Strong knowledge of collections & recovery process (Secured/Unsecured products). Excellent leadership, team management, and decision-making skills. Analytical and data-driven approach with expertise in MIS reporting. Strong negotiation and conflict resolution abilities. Ability to handle pressure, escalations, and client expectations. Knowledge of RBI, regulatory, and compliance guidelines in collections. Qualification & Experience Graduate/Postgraduate (MBA preferred) with specialization in Finance/Operations. Minimum 8–12 years of experience in collections/recovery, with at least 3–5 years in a leadership role . Experience in handling large teams and multiple portfolios across locations. Strong exposure to client relationship management. KPIs (Key Performance Indicators) Achievement of monthly/quarterly collection targets. Client satisfaction scores & escalation management. Portfolio efficiency improvement (bucket-wise resolution). Compliance adherence (zero tolerance for non-compliance). Team productivity & attrition control. Job Type: Full-time Pay: ₹35,000.00 - ₹60,000.00 per month Benefits: Provident Fund Work Location: In person
Key Responsibilities: Plan, lead, and execute internal audits of collection and recovery processes. Monitor field and tele-calling activities to ensure compliance with client and regulatory standards. Identify process gaps, risks, and irregularities in collection practices. Prepare audit reports and share findings with management and clients. Recommend corrective measures and follow up on implementation. Conduct surprise checks, branch audits, and agency-level audits. Train and guide audit team members on compliance and audit procedures. Liaise with clients and management for audit requirements and compliance updates. Should look after the DRA nominations and for raising the more bank id cards in the organization. Requirements: Bachelor’s degree in Commerce, Finance, or related field. Immediate joiner require Proven experience in auditing within collections/recovery industry. Strong knowledge of compliance, legal, and regulatory requirements. Good analytical, reporting, and communication skills. Integrity, attention to detail, and ability to work independently. Salary- 30K to 40K Job Type: Full-time Pay: ₹400,000.00 - ₹500,000.00 per year Benefits: Provident Fund Work Location: In person
Role Overview: As an Internal Auditor in the collection and recovery processes, your main responsibility will be to plan, lead, and execute internal audits to ensure compliance with client and regulatory standards. You will monitor field and tele-calling activities, identify process gaps and irregularities, and prepare audit reports to share findings with management and clients. Additionally, you will recommend corrective measures, conduct various audits, train audit team members, and liaise with clients and management for audit requirements. Key Responsibilities: - Plan, lead, and execute internal audits of collection and recovery processes. - Monitor field and tele-calling activities to ensure compliance with client and regulatory standards. - Identify process gaps, risks, and irregularities in collection practices. - Prepare audit reports and share findings with management and clients. - Recommend corrective measures and follow up on implementation. - Conduct surprise checks, branch audits, and agency-level audits. - Train and guide audit team members on compliance and audit procedures. - Liaise with clients and management for audit requirements and compliance updates. - Look after the DRA nominations and raise more bank ID cards in the organization. Qualifications Required: - Bachelor's degree in Commerce, Finance, or related field. - Proven experience in auditing within the collections/recovery industry. - Strong knowledge of compliance, legal, and regulatory requirements. - Good analytical, reporting, and communication skills. - Integrity, attention to detail, and ability to work independently. Additional Details: The salary range for this position is from 30K to 40K. This is a full-time job with Provident Fund benefits. The work location is in person. Immediate joiners are required for this role.,