Staff Nurse

To provide front-desk reception services for patients/visitors and to perform phlebotomy (blood specimen collection) and related laboratory sample management tasks, thereby supporting smooth workflow in the clinic/lab and ensuring excellent patient experience.

Reception Duties

• Welcome and greet patients, visitors and clients in a courteous, professional manner.
• Handle patient registration: check in / check out, verify patient details, update records.
• Answer incoming phone calls, handle enquiries, direct calls to appropriate personnel.
• Schedule appointments, manage appointment calendar, and guide patients on sample collection requirements.
• Process payments, billing or reception charges and hand over receipts/slips as applicable.
• Maintain waiting area, reception desk and patient flow to minimise delays.
• Coordinate with other departments (lab, finance, doctors) for smooth patient interaction.
• Maintain confidentiality of patient data and records at all times.

Phlebotomy / Sample Collection Duties

• Identify and verify patient details before sample collection (name, ID, test requisition) to ensure correct specimens.
• Perform phlebotomy (venipuncture, capillary punctures) and other specimen collections (urine, stool, etc) per lab protocols. OIP+2fmic.org.af+2
• Label specimens accurately, handle and transport them to respective testing areas while maintaining specimen integrity. fmic.org.af+1
• Explain the procedure to patients, reassure them as needed, and ensure comfort and safety during collection.
• Maintain inventory of phlebotomy supplies and ensure equipment cleanliness and readiness. Brightspyre
• Follow infection control, safety and quality procedures in handling specimens.
• Assist with retrieving or handing over test reports to patients as per lab policy.

Job Types: Full-time, Permanent, Fresher, Internship

Pay: ₹8,086.00 - ₹11,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid time off
• Provident Fund

Work Location: In person