Posted:3 months ago|
Platform:
Work from Office
Full Time
We are currently looking for Order Management/ Specialist to join our international order management / logistics Centre in one of our Divisions (B2B model) with Certified German language of B2.2. The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model. Processing orders in the system based on the input from customers and salesmen. Creation of WBS and closure activities. ICC Billing clarification of billing query. Organization of deliveries and material flow within the company in line with relevant regulations. Cooperation with suppliers, shipping companies and customs agencies. Monitoring delivery timetables. Controlling circulation of documents, verifying their correctness and monitoring shipping documents. Actively proposing process optimizations. Close cooperation with various internal departments (around the world). GS: Act as a stakeholder/Siemens representative when communicating with customer. GS: End-to-end process - from order till invoice/cash collection. You ll win us over by: A university degree. German language of B2.2. Around 2 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO). Knowledge of ERP software (preferably SAP) and/or educational background in logistics. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.
Siemens
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