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Sr.Process Associate - Opportunity To Cash

Sr.Process Associate - Opportunity To Cash

Siemens

2 - 7 years

4 - 5 Lacs

Bengaluru

Posted:3 months ago| Platform:

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Skills Required

Business services Training ERM ERP Senior Process Associate Service desk Siemens Customer service Corporate strategy Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company regulations and guidelines. Receive customer calls and register notification in the ERM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey. Performing the assigned tasks on a timely manner with highest standards of quality. Rigorous follow up and closure of pending queries/open topics with ownership. Complete reporting of handled activities on daily/weekly/monthly basis (as per requirements). Adherence to robust tracking mechanism on processed transactions on a daily basis. Flexible to work in shifts and during month ends. Training of new associates, monitoring and tracking their performance, assisting in areas of improvement in process. You ll win us over by: Around 2 years of experience in Service Desk. Knowledge of ERP software. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.

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Siemens

www.siemens.com

Automation Machinery Manufacturing

Munich Brande

10001 Employees

1885 Jobs

Key People

Roland Busch

President and Chief Executive Officer
Ralf P. Thomas

Chief Financial Officer
Barbara Humpton

CEO of Siemens USA

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Sr.Process Associate - Opportunity To Cash

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Sr.Process Associate - Opportunity To Cash

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Sr.Process Associate - Opportunity To Cash

Sr.Process Associate - Opportunity To Cash

Sr.Process Associate - Opportunity To Cash

Sr.Process Associate - Opportunity To Cash

Sr.Process Associate - Opportunity To Cash

Sr.Process Associate - Opportunity To Cash

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Sr.Process Associate - Opportunity To Cash

Experience & Salary

Skills Required

Work Mode

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Job Description

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