Sr. Sales & Marketing Administrator

Role Summary

The Senior Sales & Marketing Administrator( Office job) plays a key role in bridging customer engagement with business operations. This role combines marketing administration, client support, and sales coordination to ensure seamless execution of campaigns, customer satisfaction, and sustained growth.

Key Responsibilities

Sales & Marketing Coordination

• Assist in planning and executing sales and marketing campaigns
• Support promotional activities including handling coupon codes, special offers, and campaign logistics
• Monitor and report on campaign performance and ROI

Customer Interaction & Support

• Handle inbound/outbound marketing and sales calls
• Respond promptly to customer queries via phone, email, and online platforms
• Address and resolve customer complaints with professionalism and empathy
• Track and escalate unresolved issues to appropriate teams

Sales Administration

• Prepare and follow-up on quotations, proposals, and sales documents
• Coordinate with clients and internal teams for smooth sales processing
• Maintain and update sales records, CRM systems, report preparation, preparing sales team TA , food and incentives and timely submission of the same for payroll and dashboards

Marketing Assistance

• Manage digital assets and support content publishing across social channels
• Coordinate with vendors and agencies for creative execution
• Assist with market research and competitor analysis

General Administration

• Schedule meetings, demos, and marketing events
• Liaise across departments for task coordination
• Maintain accurate documentation and filing systems

Qualifications

• Bachelor’s degree in Marketing, Business, or a related field
• 4–7years of hands-on experience in sales, marketing, or customer support roles
• Proficient in CRM tools, MS Office Suite, and communication platforms
• FLUENT IN ENGLISH(VERBAL & WRITTEN),MALAYALAM MANDATORY

Job location : Chittady, Palakkad

Candidate must be willing to relocate to job location

Food and Accommodation will be provided.

CTC 30000- 38000 +Monthly Incentives

FEMALE CANDIDATES WHO ARE WILLING TO RELOCATE ARE ONLY PREFERRED

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Food provided
• Health insurance

Work Location: In person