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Sr. Officer/Officer- Customer Experience (Turbhe)

2 - 5 years

3 - 4 Lacs

Navi Mumbai

Posted:3 months ago| Platform: Naukri logo

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Skills Required

VKYC Checking VKYC Auditing VKYC processing KYC VKYC Checker VKYC Verification

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Key highlights of the role are listed below (purely indicative and not limiting): This position would include the mentioned set of responsibilities but not limited to: VKYC Auditing/Checking To ensure VKYC processing is done with maximum successful calls To ensure quality is maintained while processing successful calls 100 % Adherence to internal and regulatory policies To ensure fraud calls are identified without any miss outs To support business as and when required for adhoc activities Ready to work in shifts Able to impart training to team members as and when required. Applicants should possess the following attributes: Knowledge of KYC Having good knowledge of system Good Communication Skills Good Analytical skills

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